Chapter 20 – Regulation of Advertising and Promotion
There is a need for regulation of advertising and other IMC tools as consumers rely on the
information provided by marketers to make consumption decisions. If this information is false and/or
misleads the consumer then, the advertising and other forms of promotion are not fulfilling this basic
function. Consumers also have a right to know that the claims made in advertising and other forms of
promotion such as the efficacy, performance, quality or safety of a product can be supported by the
companies that make them and also should be aware of any consequences, conditions and/or
3. Discuss the role the National Advertising Review Council plays in the self-regulation of advertising.
Do you view self-regulation as an effective way o protecting consumers from misleading or deceptive
advertising? (L02)
The National Advertising Review Council was formed by the three leading advertising industry
associations (AAF, 4As, ANA) along with the Council of Better Business Bureaus to sustain high
standards of truth, accuracy, and social responsibility in national advertising. The CEOs of three
other major marketing associations the Direct Marketing Association, Electronic Retailing
Association and the Interactive Advertising Bureau- joined the NARC Board of Directors. For many
Chapter 20 – Regulation of Advertising and Promotion
2015
4. IMC Perspective 20-1 discusses the debate over hard liquor companies advertising on television. Do
you agree with the DISCUS argument that hard liquor companies are at a competitive disadvantage
against beer and wine marketers if they cannot advertise on television? Evaluate the decision by
NASCAR to drop its long-standing ban on sponsorships by hard liquor companies as well as the
decision by professional sports leagues such as the NBA to allow spirits advertising within camera
view. (L02)
The decision by the Distilled Spirits Council of the United States (DISCUS) to overturn the self-
imposed ban on broadcast advertising has been very controversial. DISCUS has argued that marketers
of distilled spirits want to break down the public perception that spirits are stronger or more
It is likely that distilled spirits are at a competitive disadvantage to beer and wine since the latter two
products can be advertised on radio and television. This is particularly true in today’s media
environment as narrowcasting is now possible through television, which means distilled spirits
marketers can target their advertising to specific segments of the adult population. Moreover, image
advertising is very common in the marketing of alcoholic beverages and television is an excellent
medium for creating brand images. It will be interesting to follow the developments surrounding the
advertising of distilled spirits as the major broadcast and cable networks have thus far refused to
accept these ads.
Chapter 20 – Regulation of Advertising and Promotion
2016
The decision by NASCAR to drop its long-standing ban on sponsorships by hard liquor companies in
2005 has raised concern among may critics. It is not surprising that the liquor companies would want
to sponsor NASCAR as it has become one of the most popular spectator sports in America.
Moreover, the NASCAR fan profile matches very well with the target audience for hard liquor.
However, critics object to having liquor ads on the race cars for several reasons. The American
5. What are the three essential elements required to prove deception under the definition used by the
Federal Trade Commission? (L03)
In 1983 the FTC put forth a new definition of deception which states that “the commission will find
deception if there is a misrepresentation, omission, or practice that is likely to mislead the consumer
acting reasonably in the circumstances to the consumers detriment. The first element in this
6. Find several examples of advertising claims or slogans that are based on puffery rather than
substantiated claims. Discuss whether you feel these advertising claims can be defended on the basis
of puffery. (L03)
Puffery has been defined as “advertising or other sales presentations which praise the item to be sold
with subjective opinions, superlatives, or exaggerations, vaguely and generally, stating no specific
Chapter 20 – Regulation of Advertising and Promotion
2017
7. Ethical Perspective 20-1 discusses the issue of directto-consumer advertising of prescription drugs.
Evaluate the new authority the Food and Drug Administration has been given to regulate DTC drug
advertising. Do you think the FDA needs more authority to regulate advertising in this area? (L03)
In 1997, the Food and Drug Administration (FDA) issued new guidelines making it easier for
pharmaceutical companies to advertise their prescription drugs directly to consumers. Reasons given
for easing the restrictions are that increased advertising will help educate consumers by providing
them with more information about their options and encourage people to see doctors about
argue that the ads will drive up the costs of health care since advertising is expensive and is added to
the costs of drugs and encourages consumers to request higher-cost brand names rather than less
expensive generic alternatives. Concerns over DTC drug advertising escalated in late 2004 when
Merck had to pull its popular Vioxx medication from the market after it was determined that the drug
increased the risk of heart attack in some people. This led critics to call for a moratorium on the DTC
advertising of new drugs following their approval until the product is in the marketplace long enough
for the FDA to have confidence that it is as safe as thought to be when it was approved. The
argument for an even longer moratorium gained momentum recently after it was announced that
Merck and Schering-Plough, which co-market Vytorin, delayed for 21 months the results of a study
hat showed the cholesterol medication did not reduce plaque buildup in arteries as claimed.
Chapter 20 – Regulation of Advertising and Promotion
2018
8. Discuss the Lanham Act and how it affects advertising. What elements are necessary to win a false
advertising claim under the Lanham Act? (L03)
The Lanham Act is a very important piece of legislation as it provides companies with a basis for
suing competitors for making false or misleading advertising claims. The Lanham Act makes it
possible for a company to take civil action against a competitor who might be engaging in deceptive
9. Discuss how the Do-Not-Call” Registry developed by the Federal Trade Commission is impacting the
direct marketing industry. What arguments might direct marketers use in trying to have this program
rescinded? (L04)
Congress approved the FTC’s proposal for the formation of a national Do-Not-Call registry in
February 2003 and this program contained nearly 192 million phone numbers by the end of 2009.
Marketers face penalties of $11,000 per incident for calling someone on the list. The new federal rules
Chapter 20 – Regulation of Advertising and Promotion
2019
The primary arguments direct marketers can use in trying to implement this program is that it violates
their First Amendment rights and that such a program is not needed. The Direct Marketing
Association, which is the primary trade group for the direct marketing industry, has argued that
consumers already have a number of donot-call options. They can already ask to be excluded from
an individual company’s telemarketing list at the same time they can sign up with state lists or pay $5
10. IMC Perspective 20-3 discusses how a number of states are considering legislation that would create
Do Not Mail list registries, which would allow consumers to keep unsolicited direct mail out of their
mailboxes. Discuss the arguments for and against legislation that would prohibit marketers from
sending direct mail to consumers. (L04)
There are several arguments in favor of legislation that would create Do Not Mail list registries. The
typical American household receives nearly 40 pounds of direct mail each year, most of which is
unsolicited, never opened and rarely responded to. The response rate for direct mail solicitations is
only about 2 percent which makes this a very inefficient process that as well as one that most
Chapter 20 – Regulation of Advertising and Promotion
2020
The creation of Do Not Mail registries is opposed by marketers as well as the Direct Marketing
Association which is the primary trade organization for the direct marketing industry. The DMA
11. Do you agree with the new guidelines from the Federal Trade Commission requiring bloggers and
endorsers to disclose any material connection to an advertiser?” How might this impact companies
that use social media in their IMC programs? (L04)
Marketing on the Internet is not yet subject to any formal government regulations as Internet industry
leaders have encouraged the FTC to allow the industry to regulate itself. However, the Federal Trade
Commission has been active in the regulation of fraud and misleading advertising though this new
medium. With the growth of social media and the explosion in the number of blogs, the FTC has
become concerned over endorsers using these platforms to promote a product or service without
making consumers aware that they are being paid to do so. The FTC guidelines notes that its new
Chapter 20 – Regulation of Advertising and Promotion
2021
Additional Discussion Question (not in text)
12. Discuss the role the media play in the self-regulation of advertising. Do you view self-regulation as an
effective way of protecting consumers from offensive or misleading advertising? (L02)
The media are an important self-regulatory mechanism in the advertising industry. Most major media
have some type of review process for advertising and can reject ads they find objectionable. Some
media exclude ads for an entire product class such as Readers Digest’s ban on tobacco and liquor ads.
Many magazines and newspapers have standards regarding the type of advertising they will accept.
However, these standards vary depending on the nature and size of the publication. Large established
13. The texts discusses the decision by the California Supreme Court in the Nike v Kasky case to view
statements about a company’s labor policies or operations in ads or press releases as commercial,
rather than political in nature and thus not subject to First Amendment protection. Do you agree or
disagree with this ruling? Discuss how this ruling might affect various forms of integrated marketing
communications used by Nike and other companies in California? (L01))
Freedom of speech or expression is the most basic federal law governing advertising in the United
States. For many years, freedom of speech protection did not include advertising and other forms of
Chapter 20 – Regulation of Advertising and Promotion
In the case involving Nike, the California Supreme Court reversed the decisions of two lower courts
and ruled that Nike’s public relations campaign defending its labor policies and working conditions
inside its factories in Asia should be considered commercial speech, even though it was not talking
punishment through its public relations efforts, then any company could use the First Amendment to
make false statements about its products or practices with the intent of increasing sales. It is
important to note that the California Supreme Court did not decide whether Nike really was guilty of
abusing workers or misleading consumers, leaving these issues for an eventual trial court.
The U.S. Supreme Court heard oral arguments and reviewed 34 briefs regarding the case but
14. What is meant by advertising substantiation? Should advertisers be required to substantiate their
claims before running an ad or only be required to provide documentation only if their advertising
claims are challenged? (L03)
Advertising substantiation is a FTC program which requires advertisers to have supporting
documentation for their claims and to be able to prove that they are truthful before running their ads.
Chapter 20 – Regulation of Advertising and Promotion
2023
15. IMC Perspective 20-2 discusses the legal battle between Pizza Hut and Papa John’s over the latters
use of the tagline “Better Ingredients. Better Pizza.” Which company do you side with in this
controversy and why? (L03)
The battle between Pizza Hut and Papa John’s involved whether the latters use of this tag line in a
comparative context could be considered puffery. Puffery has been defined as “advertising or other
sales presentations which praise the item to be sold with subjective opinions, superlatives, or
exaggerations, vaguely and generally, stating no specific facts.” Defenders of puffery argue that it
represents a form of “poetic license” or allowable exaggeration and does no harm as consumers can
recognize it and do not really believe the claims. However, critics of puffery argue that consumers
cannot distinguish between puffery and verifiable, fact-based claims.
You might ask your students whether they think advertisers should be permitted to make claims that
they cannot substantiate and defend them as puffery. Critics of puffery argue that its use burdens
16. What is corrective advertising? Why do you think corrective advertising is so controversial? Evaluate
the arguments for and against corrective advertising? (L03)
Corrective advertising is a Federal Trade Commission program whereby and advertiser found guilty
of deceptive advertising can be required to run additional ads designed to remedy the deception
resulting from consumer exposure to the previous ads. The purpose of corrective advertising is to
remedy the misinformation, incorrect beliefs or perceptions that consumers may have developed as a
Chapter 20 – Regulation of Advertising and Promotion
2024
17. Discuss how areas such as sales promotion and direct marketing are impacted by laws and
regulations. Do you think it is as important to regulate these areas as much as media advertising?
(L04)
Both consumer and trade-oriented promotions are subject to various regulations. Consumer-oriented
promotions such as contests and sweepstakes must adhere to certain guidelines so as to not be
classified as a lottery, which is considered a form of gambling and violates federal and state laws.
Contests, games and sweepstakes must also meet various disclosure requirements. Trade-oriented
promotions such as trade discounts and allowances as well as vertical cooperative advertising are
governed by the Robinson-Patman act, which deals with price discrimination.
IMC Exercise
Contact a trade or industry association or go to the Web site of an industry whose advertising or
Chapter 20 – Regulation of Advertising and Promotion
2025
AdForum Exercise: “Evaluating Advertising Claims from a Legal Perspective”
(See Advertising and Promotion Playlist, Chapter 20)
Part 1
The playlist for this chapter four commercials that use comparative claims including ads for Pizza Hut,
Ford, Coors Light and Miller Lite. Watch the four commercials and answer the following questions:
1. Evaluate the comparative message used by each advertiser with respect to the type of claim being
2. Do you think any of the comparative claims made in the commercials for these four brands could
result in a lawsuit from a competitor under the Lanham Act? Why or why not?
Part 2
The playlist includes three commercials for Bayer aspirin. Watch each commercial and answer the
following questions:
1. Evaluate the performance claims that are made for Bayer in each commercial and discuss the type of
research data that is required to support these claims.