International Business, 2e
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Instructor Guide to Module 14
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Copyright © 2020 by McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill
Education.
expats to perform well, due to restrictions or biases regarding the roles of women within
business contexts. Such discussions should be probed during discussion.
3. How can companies help ensure that more high-potential women are encouraged to
pursue international assignments, and that their expat experiences will be supported and
leveraged effectively?
As suggested above, there are likely to be differences of opinion on this matter. Establishing
GET THAT JOB! FROM BACKPACK TO BRIEFCASE: Laura Gunderson
The focus of this box explores Laura Gunderson’s experiences in preparing for and entering a
career in international human resource management. Her interest in international issues was
sparked by her own international upbringing, which included a broad variety of living and travel
1. How would you evaluate the list of challenges that Gunderson identifies regarding IHRM
support for business success, such as relocation, talent management, recruitment, employee
development, compensation, labor relations, and information systems? Which of these do
you think are most important and why? Which ones might become even more important in
coming years, and why?
International Business, 2e
Instructor Guide to Module 14
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Copyright © 2020 by McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill
Education.
further. Probing areas in which disagreement or differences in perception are apparent can
further enhance the discussion.
2. Gunderson emphasizes the importance of being prepared, search widely for positions,
expand one’s network, communicate interest, and volunteer for new challenges. Do you
agree with these recommendations? Why or why not? How can you incorporate them within
your own life and professional development efforts?
Students will have various answers to this question, depending on their experience with work
environments as well as their own self-awareness and self-confidence. On one hand, students
will generally find the advice to be sound and valuable. Pushing students, individually or in
International Business, 2e
Geringer, McNett, Ball
Instructor Guide to Module 14
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END OF MODULE EXERCISES
CRITICAL THINKING QUESTIONS
1. What are the implications for international companies of trends toward aging populations
in many developed countries and rapid urbanization in many emerging nations? What
changes are ICs likely to make to successfully respond to these trends?
The average age of the population is increasing because of better healthcare and higher living
standards. The dangers to developed economies are in the increased costs of pensions,
2. Explain arguments against allowing immigrant labor into nations. Who would benefit most
from limiting the number of immigrants into a country? What are the primary arguments
associated with allowing immigrant labor into a nation?
Answers to this may vary. Some will argue that adding immigrant labor to the labor pool
disrupts labor supply and can depress wage rates for citizens. Inflow of labor may also
discourage citizens from pursuing careers in certain areas, due to reduced attractiveness in the
3. Why might brain drain be beneficial for a country whose skilled people move to other
nations? How might a country maximize the benefits from brain drain, while reducing the
potential damage from this mobility of labor?
Brain drain is the immigration of highly educated people from their home country to a country
that offers them better economic and quality of life opportunities. Losing countries could
International Business, 2e
Geringer, McNett, Ball
Instructor Guide to Module 14
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Copyright © 2020 by McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill
Education.
sponsor their knowledge elite abroad where they can get education and experience that would
be valuable and rare in the home country, and then track them back to responsible positions
that would allow them to contribute to the home country’s development. Such nations might
also work out visa agreements with the receiving nation so that the immigrant’s time in the
new country is limited. This would be a loss for the receiving country, though. While skilled
people are abroad working, they often will send monies back to family or friends back in their
home country, and the total volume of such revenues can be substantial for a nation. Upon the
worker’s return to the home country, if he or she does return, the training and skills acquired
abroad can provide valuable inputs for development in the home country. Ultimately, however,
unless the home country provides opportunities to entice the skilled labor back home, the
prospects for such return and the benefits that might accrue from such reverse brain drain may
be limited.
4. Why might an international company encounter challenges in trying to establish a linkage
between the international human resource approaches it uses and its competitive strategy?
How might these challenges be managed successfully?
The pressure to achieve global integration and reduction of costs and the pressure to respond
to local differentiation help determine which global competitive strategy the company will
undertake. The global competitive strategy adapted by management should be consistent and
will impact the organization’s approach to human resource management. However, a range of
5. Why has there been an increasing use of third-country nationals in the foreign operations
of ICs? Do you think this trend will continue? Why or why not?
International Business, 2e
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6. International companies often encounter performance problems with expatriation, where
problems arise due to issues associated with the expatriate’s family. What advice would you
provide to an IC regarding how to avoid such problems?
The answers to this question may vary. It is estimated that the majority of expatriate failures is
7. What are some of the qualityoflife issues that employees should consider before taking
their families abroad as part of an expatriate experience?
The answers to this will vary across students. Some of the factors mentioned may include
disruption of spousal work lives and children’s schooling, challenges of finding suitable spousal
8. Why are expatriate employees frequently paid more than their colleagues at equivalent
job levels in the home office? Do you think this premium is justified?
9. Suppose you are the CEO of an American multinational. On your staff and in the U.S.
operating divisions of your company are several bright, able, dedicated female executives.
They are also ambitious, and in your company, international experience is a must before an
executive can hope to get into top management. An opening comes up for the position of
executive vice president in the company’s Middle East subsidiary, headquartered in Saudi
Arabia. One of the women on your staff applies for the position, and she is well qualified for
the job, better than anyone else in the company. Would you give her the position? What are
the arguments pro and con?
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10. Using the company example in question 9, suppose another position becomes available,
this one as treasurer of the Japanese subsidiary. The chief financial officer of the company’s
California division applies for this job. She has performed to everyone’s satisfaction, and she
seems thoroughly qualified to become the treasurer in Japan. In addition, she speaks and
writes Japanese. She is the daughter of a Japanese mother and an American father, and they
encouraged her to become fluent in both English and Japanese. Would you give her the job?
Why or why not?
GLOBALEDGE RESEARCH TASK
Exercise 1
Search for ‘Global Services Location Index’ in globalEDGE. The results will display the A.T.
Kearney: Global Services Location Index. Open the external link to review rankings and report.
Exercise 2
globalEDGE ‘Global Insights’ is where profiles of trade blocs, countries, U.S. states, and industries
can be found. When navigated as described in the exercise (i.e. globalEDGE > Global Insights > by
Country > China), ‘Culture’ page of China can be accessed on the left column menu. The link to
the Kwintessential Language and Culture Specialists will be available on the culture page.
Search Phrase: China
MINICASE: Jayden White: Should He Accept an Expat Assignment to China?
International Business, 2e
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Instructor Guide to Module 14
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1. If you were a good friend of Jayden White, what recommendation would you give
regarding whether he should accept the international assignment that has been offered to
him?
Students will have various ideas. Answers to this question depend on student judgment and
values combined with material in the chapter. Issues may include the following: Spouses often
2. What issues should he focus on in making such a decision?
Students will have various ideas on this question. In addition to the points raised in the
response to question 1, Jayden needs to consider his own personal attributes and consider how
well he fits with the requirements of an entrepreneurial start-up in a new culture and context
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BONUS ACTIVITIES
This section provides you with support of your course above and beyond what is found in the
text. We have developed these resources to support your course, to support your traditional,
hybrid, online, or flipped class.
VIDEO SUGGESTIONS
McGraw Hill’s collection of international business videos is available at
HSBC has recently listed countries that are the best to live in as an expat, so the video “25 Best
TEAM EXERCISES
These may be done individually or in groups or teams, either in or out of class, for later class
presentation. Some are also appropriate for use in hybrid/flipped classroom and online courses.
1. Benefits and Costs of Labor Mobility
International Business, 2e
Geringer, McNett, Ball
Instructor Guide to Module 14
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Copyright © 2020 by McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill
Education.
report or presentation in class, to help stimulate learning by peers as well as interesting
comparisons. The material in this module is a good place to start their analyses.
2. Global Working Conditions
Assign students to look for some of rich blog sources and prepare reports about working
3. Expatriate Training
Have students report on the types of training available for language and culture, including
4. Expatriate Adjustment Manual
Have students prepare an expatriate adjustment manual for a particular country. We typically
suggest that an expatriate, his or her spouse, and their two children (one who is school age, one
SUPPLEMENTAL ACTIVITIES
Case Studies
Case studies that focus on intercultural issues and their effects in business environments are
available through Ivey Publishing and Harvard Business School. Ivey’s catalog is available for
International Business, 2e
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Instructor Guide to Module 14
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Harvard Cases
Solvay Group: International Mobility and Managing Expatriates,examines the challenge
facing the head of International Mobility at Brussels-based Solvay Group. He must consider how
to handle the expatriation status of four talented executives in his company, with each decision
having important personal and professional implications for the executive in question.
CONTROVERSIAL ISSUES
1. Global Debate: Why Aren’t More Women Selected for International Assignments?
This boxed element described earlier in this module’s Instructor Guide provides an excellent
foundation for debating some of the issues raised in the text, including issues about staffing
expatriate positions with women.
2. IB in Practice: Executives with a Global Skill Set Are in Big Demand
This boxed element described earlier in this module’s Instructor Guide can be an interesting
International Business, 2e
Geringer, McNett, Ball
Instructor Guide to Module 14
1426
Copyright © 2020 by McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill
Education.
Online and Hybrid: Virtual teams can be assigned to take different perspectives to argue for or
against the issue of whether different skills are needed by executives in order to perform well in
international versus domestic contexts, or between developed country versus developing
country contexts. The discussion could also be designed to address what differences there may
be, and the implications of these differences for what needs to be done, how to do it, and the
required skills associated with these differences. You could ask the teams to conduct research
in support of their perspective, perhaps including interviewing people who are currently
employed in these different contexts, and these assignments can be submitted as a group and
then opened up to discussion and debate on an online class discussion site or blog, or
presented and debated in a Face-to-Face setting.
Face-to-Face: As with the Online and Hybrid assignment, students can be assigned to take
different perspectives as noted above, and then they can be asked to argue their positions
within an in-class debate and discussion.
3. Current Events on International Human Resource-Related Controversy
A focus on current events that are relevant to the module’s topics is a good way to bring home
the concepts, review their application, and build news-review habits. Ask everyone to come
TEACHING SUGGESTIONS
1. National and international periodicals frequently have articles about working conditions in
different countries along with related topics such as IC executive selection and compensation. It
2. National and international periodicals frequently have articles about international business
and approaches to language training, including approaches that may be more appropriate for
International Business, 2e
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Instructor Guide to Module 14
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4. Career planning is a logical link with this material. Some students may think that a foreign
posting is too exotic for them, so this chapter presents a way to expand their horizons. From
5. Guest Lecturer possibilities. Some people who could contribute to the material in this
module would be:
Human Resource Management professors, particularly if they have international
experience or knowledge.
International Business, 2e
Geringer, McNett, Ball
Instructor Guide to Module 14
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CONNECT TOOLS FOR ASSESSEMENT OF LEARNING
CONNECT CONTENT MATRIX
For every chapter, please refer to the Connect Content Matrix to see what application exercises
are available and what Learning Objectives they help reinforce/assess.
Title
Assignment
Type
Topic(s)
Learning
Objective(s)
AACSB
Accreditation
Tagging
Bloom’s
Taxonomy
International
Labor Relations
Click and Drag
International Labor
Relations
14-01
Reflective
Thinking
Understand
Global Staffing
Policies
Click and Drag
The Strategic Role of
International Human
Resource
Management
14-02; 14-03
Analytical
Thinking
Understand
Preventing
Expatriate
Failure
Click and Drag
Training and
Management
Development
14-04; 14-05
Analytical
Thinking
Understand
Training for
Expatriate
Managers
Click and Drag
Challenges and
Opportunities for
Expatriate Workers
1405
Analytical
Thinking
Understand
CONNECT ACTIVITIES
1. International Labor Relations
Activity Summary: In this click and drag activity, students are presented with a grid that has
“Union perspective” and “Management perspective” across the top and four elements of
2. Global Staffing Policies
Activity Summary: This is a click and drag activity in which students are given a grid with
International Business, 2e
Geringer, McNett, Ball
Instructor Guide to Module 14
1429
Copyright © 2020 by McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill
Education.
How to Use Activity: This works well as an in-class assignments for small groups. After the
teams have completed the assignments, ask about any mistakes that teams made and discuss
those items with the entire class. This can also be done individually as an internet assignment.
3. Preventing Expatriate Failure
4. Training for Expatriate Managers
Activity Summary: This is a click and drag activity in which students are presented with four