Table 5.4 Some Hard Truths about Soft Skills: Suggestions for Building a
Global Leadership Pipeline
2017 Taylor & Francis Group. All rights reserved. 5–19
Get the CEO/top executives’
commitment (and other “champions”)
for the program
This will go a long way toward the success of any program, but especially one that doesn’t
appear clearly on an income statement. Plus, many should recognize the value of
leadership skills and might wish to be directly involved in addressing the leader gap. Ideally,
actual involvement by executives in the training would add credibility and value.
Focus on key aspects of developing
leaders
Develop leaders at all levels of the organization. This not only trains for the long run,
but is a recognition that companies are ‘run’ (they carry out strategy at the tactical
level, make the products and manage others that do too, so invest in them);
This also means the company should create a succession mindset. And, this doesn’t
happen quickly and only to a select few. The horizon for a program should be years,
not weekends or months and should be continuous;
Develop global leaders locally. Development through expensive and extensive
expatriate experiences is only one (expensive) method. Local development from the
ground up should be a part of each managers’ performance evaluation.