International Organizational Behavior 2e Chapter 2 Activities Page 1
CHAPTER 2
CULTURAL FRAMEWORKS: UNDERSTANDING
ATTITUDES, VALUES, AND BEHAVIOR
CHAPTER ACTIVITIES
DEVELOPING YOUR INTERNATIONAL CAREER What are Your Attitudes towards
Individualism and Collectivism?
Purpose and Instructions
The goal of this exercise is to promote an enhanced understanding and grasp of your own
attitudes about individualism and collectivism. First, assume that you are somewhere in
1. _____I would offer my seat in a bus to my supervisor.
2. _____I prefer to be direct and forthright when dealing with people.
3. _____I enjoy developing long-term relationships with my work colleagues.
6. _____If I want my subordinate to perform a task, I tell the person that my superiors want me to
get that task done.
7. _____I prefer to give opinions that will help people save face rather than give a statement of the
5
4
3
2
1
Strongly agree
Agree
Not sure
Disagree
Strongly disagree
International Organizational Behavior 2e Chapter 2 Activities Page 2
11. _____It is important to develop a network of people in my community who can help me when I
have tasks to accomplish.
12. _____I enjoy feeling that I am looked upon as equal in worth to my superiors.
Next, imagine that you are working in one of the countries listed below. Pick the country
about which you have the most overall knowledge (e.g., thanks to overseas experience,
reading, having friends or relatives from that country, classes you have taken, etc.).
Argentina
Brazil
China
Peru
Philippines
Spain
Now go back and answer the same 14 questions listed above, while imagining that you are
working in the country you picked from the list above. Imagine that you will be living in
1. _____
8. _____
2. _____
9. _____
3. _____
10. _____
4. _____
11. _____
5. _____
12. _____
6. _____
13. _____
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Scoring
Scoring this exercise involves comparing two sets of numbersyour set of numbers for a
career in North America and your set for a career in one of the other listed countries. Let’s
Question 1: your number in the second pass is higher than in the first pass.
Question 2: your number in the first pass is higher than in the second pass.
Question 3: your number is higher in the second pass.
Question 7: your number is higher in the second pass.
Question 8: your number is higher in the first pass.
Question 9: your number is higher in the first pass.
Question 10: your number is higher in the second pass.
If your total score was six points or more, you are sensitive to the cultural differences
captured by the concepts of individualism and collectivism. You grasp that cultures that
embrace individualism may require different behaviors to accomplish goals and to achieve
career success than cultures that embrace collectivism.
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MAKING THE CASE FOR INTERNATIONAL UNDERSTANDING Is a Culture of
Entrepreneurial Problem-Solving Key for India?
India is a complex and chaotic place with hundreds of millions of poor citizens and a
ramshackle infrastructureparticularly when compared to the gleaming new ports,
highways, and airports that China has been building in recent years. Moreover, India has
long been plagued by a notoriously inefficient, albeit democratic, government. But these
challenges and barriers have arguably produced something remarkable in Indiaa
problem-solving mentality that helps many Indians to quickly, cheaply, and cleverly invent
new products and new ways of doing things.
Interestingly, while China’s approach to growth has been, for the most part, government
driven, India’s successes are more connected to the collective efforts of its nearly 50 million
entrepreneurs. The unleashing of India’s underlying entrepreneurial culture has been
driven by several factors, including reforms that started 20 years ago (e.g., lower tariffs,
friendlier rules for investment, and less business red tape). Another factor is the domestic
market. While many Indian companies do a brisk export business in services, the local
market is large and demanding, with customers wanting cheap products that work well
from the start. And India’s “frugal innovators” provide them what they want. In fact, some
of what they have come up with is nothing short of mind-boggling. For instance, Tata
Chemicals has developed a water filter that costs less than $1, needs no power, and
provides 30 days of pure drinking water for a five-person family. And Indian scientists have
developed a new laptop they hope to bring to marketone that costs just $35!
International Organizational Behavior 2e Chapter 2 Activities Page 5
But, as stated earlier, India is a complex place, one with plenty of built-in contradictions.
Because of bureaucratic barriers and increasing domestic competition, some of India’s best
companies, such as Godrej Consumer Products, are looking abroad to places like Africa to
grow their revenueswhere their efficient and inexpensive business models are well
suited to create products tailored to local demands. Indeed, many companies feel that India
remains a very challenging place to do business. Many Indian roads are abysmal, and some
are slowed by checkpoints where officials demand bribes from truck drivers. Likewise,
companies often must maintain their own backup power and sanitation systems given the
lack of stable utilities. Moreover, while India has plenty of innovative entrepreneurs, it is
woefully short on engineers and other trained professionals and has too few outstanding
Assignment Questions
1. Do an in-depth assessment of Indian culture. What specific elements of that culture
support entrepreneurship? Are there elements that hinder it? Can you provide
examples of how these cultural elements are manifested in successful Indian firms as
well as in firms that have struggled recently?
3. Overall, do you side with the optimists who believe that India’s culture will help it
leapfrog China in the next few decades or the pessimists who see India as facing
daunting problems that will hold its growth back for years to come? Either way, fully
explain your position.