Lussier, Human Resources Management 3e
SAGE Publishing, 2019
Sample Answers
Chapter 9: Rights and Employee Management
Answers to Applying the Concept Exercises
Applying the Concept 9-1: Employee Rights
Review the list of rights below and write the letter corresponding to each right before the
statement involving that right.
a. free consent
b. due process
c. life and safety
d. freedom of conscience
e. privacy
f. free speech
1. The HR manager made me sign this form before I could start the job, stating that she had
told me about the possible side effects from the lead paint removal.
A. Freedom of consent. Although this is a health issue, signing the form gives consent to do
the job with potential side effects.
2. I enjoy writing negative comments online about my boss and company.
3. I’m going to teach you how to use the rifle. Rule number one is to always make sure this
lever is down so you don’t fire the gun by accident.
4. You can’t discipline me for this minor safety violation. I’m going to the labor union to
stop you from doing it.
Lussier, Human Resources Management 3e
SAGE Publishing, 2019
5. Let me keep working in security. I don’t want to work in the bar, even though it pays
better, because drinking is against my religion.
6. Get out of my locker now. You have no right to search it without my permission.
E. Privacy. Searching a locker is a personal space issue of privacy.
Applying the Concept 9-2: Management Rights
Review the list of rights below and then write the letter corresponding to each right before
the statement or situation involving that right.
a. code of conduct
b. workplace monitoring
c. employment-at-will
d. orientation period
e. drug testing
7. I’m sorry, but you’ve been with us for a month and you haven’t been able to meet the
standards of your job, so we are letting you go.
8. Our records show that you have been using your computer for an average of an hour and a
half per day on personal things.
9. We seem to have a personality conflict, so you’re fired.
10. As part of the selection process, you will have to pass a physical exam that includes a
urinalysis.
11. I found out that you paid a bribe to get that sales order with the Acamey company. Come
with me to the HR department for disciplinary action.
Applying the Concept 9-3: Guidelines for Effective Discipline
Identify which guideline is being followed—or not being followed—in the following
statements. Use the guidelines in Exhibit 9-4 as the answers, writing the letter of the
guideline (A–H) on the line before the statement involving it.
12. “Are you kidding me? Can you really fire me just for being late for work once?”
B. Be sure that the punishment fits the crime. The employee thinks the punishment exceeds
the crime.
13. “I didn’t know that I’m not supposed to make a personal call while I’m working. Can’t
you let it go this one time?”
14. “Some days, my boss comments about my being late, but other days, she doesn’t say
anything about it.”
15. “Let’s get back to the way things were before I had to discipline you, OK?”
16. “Let’s go to my office so that we can discuss your rule violation now.”
F. Discipline in private. In the manager’s office, others will not observe the discipline.
17. “I missed it. Why was the boss yelling at Rita?”
Lussier, Human Resources Management 3e
SAGE Publishing, 2019
18. “The boss comes back from break late all the time and nothing happens to him; so why
do I get in trouble for being late?”
19. “When I come to work late, the manager reprimands me. But when Latoya is late,
nothing is ever said.”
20. “The boss gave me a written warning for being late for work and placed it in my
permanent record file.”
G. Document discipline. The note is documentation of the discipline.
Answers to Skill Builder Exercises
Skill Builder 9–1 Ideas
Coaching
Total Time (30–50 min)
Recommended approximate time for a 45-min period:
8:00 Procedure 1 3 min
8:03 Procedure 2 5 min
Lussier, Human Resources Management 3e
SAGE Publishing, 2019
Skill Builder 9–2 Ideas
Disciplining
Note: This is a follow-up to Skill Builder 1. However, it can be done without doing Skill
Builder 1.
Total Time (30–50 min)
Recommended approximate time for a 45-min period:
8:00 Procedure 1 3 min
8:03 Procedure 2 5 min
Skill Builder 9–3 Ideas and Answers
Situational Management
Note: To have students understand how to use the management styles material and to develop
this skill requires spending a full 40–50 min on this exercise.
Total Time (10–75 min)
Lussier, Human Resources Management 3e
SAGE Publishing, 2019
While the preparation asked students to select the action they would take, in the in-class part
of the exercise, they are asked to use the model to determine the most appropriate style for
the capability level of employees.
Recommended approximate time for a 50-min period:
(Remember: Your class may need more or less time for each procedure.)
8:00 Go over Self-Assessment 1 to check determination of preferred style. 3 min
8:28 Step 2-2. Students apply the model to situations 4–6. 7 min
(I tell them that if they have questions as they work, I will go to them and answer
their questions. If they are not done, it’s OK; you are going over the answers
anyway.)
8:50
Note: I tell students I will go over all answers. If they have any questions, they should see me
after class so we can finish on time. Try not to waste time arguing with students if they
disagree with recommended answers. There is room for interpretations. If students can
match capability level and management style on the job, they will tend to be successful. I give
full credit for the best and second-best style.
Skill Builder 9–4 Ideas
Developing a Habit
Introduction
Total Time (0–20 min)
Lussier, Human Resources Management 3e
SAGE Publishing, 2019
spend no class time on the exercise. You could have students pass in the preparation rather
than spend class time.
Doing Skill Builder 9-4 in Class
Objective
To develop a new habit.
Conclusion
Lead a class discussion and/or make concluding remarks.