Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
Case Notes
Chapter 3: The Systems Development Life Cycle and HRIS Needs Analysis
Planning the Needs of Other Organizations
Case Summary
The case provides an opportunity to divide the class into groups and have the groups
discuss all three questions. The groups can then each present to the class, and the
Case Analysis
This case showcases the value of a needs assessment and why it is important. Students will
analyze the importance of the Big 3 when identifying needs and gaps. There is an opportunity to
align the needs with a strategic plan to increase the likelihood of success.
Sample Answers to Case Questions
1. How would you evaluate Benefast Partners’ strategy?
2. What changes (if any) would you make going forward?
Benefast should start with long-range planning and short-range planning. They
need to also discuss and document their answers to the Big 3. This could help
3. What methods would you employ to ensure that an HRIS package meets the majority
of your clients’ needs?
It is probably a good idea to speak with the client through interviews, focus
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
identify current and future needs. Existing documentation should also be