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EXERCISE 15
DEVELOPING A SKILL-BASED PAY PLAN FOR A
CLERICAL SUPPORT TEAM AT OEM SYSTEMS
There is not one best answer to this exercise. The result is based on the student’s ability to group the
principal tasks and knowledge and skills from the job descriptions into meaningful levels/blocs that
progress from lower to higher skills. Following is an example of a workable pay plan with five
levels/blocs and the skill standards that relate to each level.
Exhibit 15-3 PROPOSED SKILL-BASED PAY PLAN (Completed)
Level/
Bloc
Proposed
Pay
Skill Bloc Standards
I
$9.90
• Complete routine assignments in logical sequence with no errors.
• Categorizes, files, and records data and information according to
II
$10.95
to solve them.
• Maintains office equipment, keeping equipment in optimum working
condition.
III
$12.15
• Identifies best processes for reproducing desired materials.
• Trains others to successfully perform all required workplace clerical
operations.
• Ensures distribution of records and materials only to authorized
IV
$14.10
• Verifies receipt of goods or services as requested, ensuring meeting
of quality standards.
V
$16.70
• Produces 100% error-free documents with all necessary and useful
graphics, using available electronic equipment and software.
• Designs tables and forms using available electronic equipment and
software, ensuring that they are 100% accurate and completed within
allotted time.
• Matches work to be done with available hardware and software in
completing assignments efficiently and effectively.
• Seeks advice and guidance when involved in a new or nonroutine
