EXERCISE 2
IDENTIFYING JOB ANALYSIS METHODS
Answers to the assignment:
There are no “absolutely right” answers to this assignment. The methods used to obtain job content
information can vary depending on such factors as time/money available, sophistication of the job
analyst, etc. What follows is one possible approach with the rationale underlying it.
JOB ANALYSIS METHODOLOGY
Select (x) the method you would use to collect job content data from each job group.
JOB OR
JOB
GROUPS
Questionnaire
Individual
Interview
Group
Interview
Observation
Diary/Log
Explanation
Management
X
X
Secretaries
X
Notes regarding the collection of job content information from identified occupational groups:
1. Management—Managers are generally talkers, not writers. They also do not like to complete
2. Secretaries—As a group, these employees are most fluent in writing and completing forms and
will usually perform in an excellent manner in completing a job analysis questionnaire.
3. Assemblers, Mechanics, Warehouse Personnel—With all of these blue-collar job holders, it is
NOT unusual to find poor (even very poor) writing skills. These incumbents are good talkers,
4. Inspector—Because many of the activities performed by inspectors occur inside their brains, it is
5. Business Application Programmers—Here is an excellent example of a knowledge-based job.
The work requires extensive intellectual effort involving exercises that are impossible to observe.
6. Computer Operators—Computer operator activities can vary significantly by shift and day of
the week. Since this job is quite often a 24 hour, 365 day a year operation, it is critical to cover
7. System Administrators and Web Architects—These positions work in a highly technical,