13. Credit card liability. Cheryl Lee was reviewing her credit card statement and noticed
several charges that didn’t look familiar to her. Cheryl is unsure whether she should pay
the bill in full and forget about the unfamiliar charges, or “make some noise”. If some of
these charges aren’t hers, is she still liable for the full amount? Is she liable for any part of
these charges, even if they’re fraudulent?
Cheryl should immediately notify the credit card issuer of any charges on her statement which
14. Evaluating loan request. Justin Moss recently graduated from college and wants to
borrow $50,000 to start a business, which he believes will produce a cash flow of at least
$10,000 per year. As a student, Justin was active in clubs, held leadership positions, and did
a lot of community service. He currently has no other debts. He owns a car worth about
$10,000 and has $6,000 in a savings account. Although the economy is currently in a
recession, economic forecasters expect the recession to end soon. If you were a bank loan
officer, how would you evaluate Justin’s loan request within the context of the “5 C’s of
Credit”? Briefly describe each characteristic and indicate whether it has favorable or
unfavorable implications for Justin’s loan request.
The 5 Cs of Credit
Lenders often look to the “5 Cs of Credit” as a way to assess the willingness and
ability of a borrower to repay a loan.
1. Character. A key factor in defining the borrower’s willingness to live up to the
terms of the loan.
2. Capacity. The ability of the borrower to service the loan in a timely fashion.
How does Justin rank on the 5 C’s?
Character: Justin appears to have good character—active in clubs, leadership positions,
community service. Good for Justin.