Chapter 11 Financial Management and Group Process
CHAPTER 11
Financial Management and Group Process
1. The antidote to groupthink is to allow opposing opinions to be presented respectfully.
Walter Hewlett did advance an opposing opinion, but that opinion was not welcomed,
2. Levin’s actions illustrate poor information sharing among group members. What drives the
dynamics underlying poor information sharing? Typically, the answer is group members
3. Ford managers were prone to exhibit aversion to a sure loss, by failing to disclose
unfavorable information in their possession. As a result, Ford’s culture featured a lack of
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Information sharing: The last point about Citibank is consistent with confirmation
bias. Notably, confirmation bias characterized many of the processes that these firms
shared information. In regard to UBS, the minicase states: “The self-study report
notes that the investment bank’s senior management did not sufficiently challenge
each other in relation to the development of their various businesses; and it criticizes
analysts for a lack of clarity when presenting complex data.” At S&P, the minicase
states: “At S&P, the head of the Residential Mortgage Backed Securities group
expressed his strong concern that adopting the changes would lead to agency conflicts
in which they would lose their independence, by conferring directly with investors,
issuers, and investment bankers. His concerns went unanswered, and those within the
firm who fought the changes were systematically excluded from meetings.” The
easily. As a result, his executives were fearful if they needed to deliver bad news to
him. He rarely asked for input when making a decision; and he did not tolerate being
Chapter 11 Financial Management and Group Process
challenged once he had made his decision.” As for AIG, the minicase states: “the
5. The discussion in Chapter 7 describes survey evidence that finds overconfidence and firm
leverage being positively correlated. The text in Section 7.7 of Chapter 7 states the following:
“The specific finding is that a one standard deviation shift in overprecision is associated with
an increase of 1.36 percent in book leverage, measured as the ratio of total debt to total
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reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
6. The text in the chapter states the following: “Corporate culture … refers to how clearly a
corporation articulates its values, and the degree to which those values are shared within the
corporation. Key aspects of corporate culture involve the degree to which the workforce
contributes to goal setting, the amount of training in business skills as well as operational
skills, and how its bonus plan and company stock plan strengthen the degree to which values
Chapter 11 Financial Management and Group Process
Minicase
Case Analysis Questions
1. The minicase states the following: “[A]s demand for Toshiba’s products fell, its CEOs had
subjected subordinates to intense pressure in order to meet sales targets, with the pressure
2. The minicase states that Toshiba had overstated its earnings by $1.2 billion between 2008
and 2014, understating costs on long-term projects and mis-valuing some of its inventory.
3. The minicase states that on paper, Toshiba met or surpassed most of attributes of good
corporate governance, for example by having at least two outside independent directors on its
(16-person) board. However, there was a problem with the foxes guarding the henhouse. As
the minicase states, the audit committee was headed by an inside (interested) director, at a
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©2018 McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No
reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.