Dentistry Chapter 12 Interpersonal Skills That Are Used Ease Communication

Dental Radiography: Principles and Techniques, 5th Edition

Chapter 12 Student Handout

Slide 1

Patient Relations and the

Dental Radiographer

Chapter 12

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Slide 2

Learning Objectives

Lesson 12.1: Patient Relations

and the Dental Radiographer

1. Define the key terms associated with patient

relations.

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Slide 3

Learning Objectives

Lesson 12.1: Patient Relations

and the Dental Radiographer (Cont.)

4. Define a relationship of trust between the

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Dental Radiography: Principles and Techniques, 5th Edition

Chapter 12 Student Handout

Slide 4

Interpersonal Skills

Communication skills

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Slide 5

Interpersonal Skills (Cont.)

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Slide 6

Communication Skills

Communication

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Dental Radiography: Principles and Techniques, 5th Edition

Chapter 12 Student Handout

Slide 7

Facilitation Skills

Interpersonal skills that are used to ease

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Slide 8

Patient Relations

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Slide 9

Patient Relations (Cont.)

The relationship between the patient and the

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Dental Radiography: Principles and Techniques, 5th Edition

Chapter 12 Student Handout

Slide 10

First Impressions

and Patient Relations

The patient’s first impression of the dental

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Slide 11

Chairside Manner

and Patient Relations

Chairside manner

The way a dental professional conducts himself or

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Slide 12

Attitude and Patient Relations

Attitude

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Dental Radiography: Principles and Techniques, 5th Edition

Chapter 12 Student Handout

Slide 13

Questions?

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