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ask them to rank the product variations in order of preference. However, our
test subjects are very indecisive, especially when there are more than two
products. As a result, testing takes forever. I suggested that we perform
the comparisons in pairs and then use these comparisons to get the rankings.
Thus, if we have three product variations, we have the customers compare
variations 1 and 2, then 2 and 3, and finally 3 and 1. Our testing time with
my new procedure is a third of what it was for the old procedure, but the
employees conducting the tests complain that they cannot come up with a
consistent ranking from the results. And my boss wants the latest product
evaluations, yesterday. I should also mention that he was the person who
came up with the old product evaluation approach. Can you help me?”
(a) Is the marketing director in trouble? Will his approach work for gener-
ating an ordinal ranking of the product variations in terms of customer
(b) Is there a way to fix the marketing director’s approach? More generally,
what can you say about trying to create an ordinal measurement scale
based on pairwise comparisons?
One solution: For three items, do only the first two comparisons. A
(c) For the original product evaluation scheme, the overall rankings of each
product variation are found by computing its average over all test sub-
jects. Comment on whether you think that this is a reasonable ap-
proach. What other approaches might you take?
5. Can you think of a situation in which identification numbers would be useful
for prediction?
6. An educational psychologist wants to use association analysis to analyze test
results. The test consists of 100 questions with four possible answers each.