CORE CURRICULUM
Basic Communication Skills 00107-15
CORE CURRICULUM
Basic Communication Skills 00107-15
Session 2: Reading and Writing
Session Two Objectives
When trainees have completed this session, they should be able
to do the following:
2. Describe good reading and writing skills and their relationship to job
performance.
Related Performance Tasks
Basic Communication Skills 00107–15
Section 2.1.0 –Reading on the Job
Code books are just one example of the documents a worker
must read to successfully complete a task or project.
Basic Communication Skills 00107–15
Section 2.2.0 –Reading on the Job
Some of the many things that you will
need to read on the job:
•Safety instructions or guidelines
Basic Communication Skills 00107–15
Section 2.2.0 –Reading
Places to go for information and guidance:
•Table of contents
Basic Communication Skills 00107–15
Section 2.2.0 –Reading
READING TIPS
•Avoid physical and audible distractions.
Basic Communication Skills 00107–15
Section 2.2.0 –Fonts
SERIF FONT EXAMPLES
•Times New Roman: The quick brown fox jumps over the lazy
Basic Communication Skills 00107–15
Section 2.2.0 –Fonts
Basic Communication Skills 00107–15
SANS SERIF FONT EXAMPLES
•Arial: The quick brown fox jumps over the lazy dog.
Section 2.2.0 –Fonts
Basic Communication Skills 00107–15
SPECIALTY FONT EXAMPLES
•Comic Sans: The quick brown fox jumps over the lazy
Section 2.3.0 –Writing
WRITING AN IMPORTANT PIECE
•Prewriting –includes brainstorming; listing ideas and
topics; creating an outline.
Basic Communication Skills 00107–15
Section 2.3.1 –Email
Which of the following emails looks more pleasant, is
Basic Communication Skills 00107–15
This one…
Section 2.3.1 –Email
…or this one?
Section 2.3.1 –Text Messages
TEXT MESSAGING TIPS
•Be sure it’s the best choice for what needs to be communicated.
•Do not use to share potentially emotional information, such as
apologies or criticism.
Basic Communication Skills 00107–15
Next Session…
LABORATORY/PERFORMANCE TASK
MODULE EXAM
Review the complete module to prepare for the
Basic Communication Skills 00107–15
Laboratory –Performance Task 2
WRITING WORK-RELATED INFORMATION
Basic Communication Skills 00107–15