Key Terms
broken windows model Theory that unrepaired broken windows indicate to others that members
of the community do not care about the quality of life in the neighborhood and are unlikely to get
coffee with a Cop A program designed to bring police officers together with members of the
community over a cup of coffee to discuss issues and get to know each other. (p. 379)
community policing Philosophy of empowering citizens and developing a partnership between
Office of Community Oriented Policing Services (COPS) Established to administer the grant
Officer Next Door (OND) program A plan initiated in 1997 allowing police officers to receive
50 percent discounts and low-cost loans to purchase homes in “distressed” areas nationwide. It is
now under the umbrella Good Neighbor Next Door program, which also includes teachers,
problem-solving policing Analyzing crime issues to determine the underlying problems and
Regional Community Policing Institutes (RCPIs) Part of the COPS program, the more than 30
RCPIs provide regional training and technical assistance to law enforcement around the country
resident officer programs Programs through which officers live in particular communities to
SARA Acronym for the four parts of the problem-oriented policing strategy: scanning, analysis,
response, and assessment (p. 376)
strategic policing Involves a continued reliance on traditional policing operations. (p. 370)