Solutions – Chapter 9 ⚫ 1
CHAPTER 9 SOLUTIONS AND DISCUSSION MATERIAL
Activities and Cases
9.1 Informational Report: Added Value From Work or Volunteer
Experience
This assignment involves introspection as students reflect on the value and skills they are gaining
9.2 Informational Report: Investigating a Career Path
Caution students about copying and pasting from the Occupational Outlook Handbook. It’s not
9.3 Informational Report: Fortune’s 100 Best Companies to Work For
Companies feel honored to be chosen for Fortune’s list of the 100 best companies. Their ranking
is also a factor: the higher, the better. Perk-heavy Google took the No. 1 spot five times in a row,
and they love the limelight. Students have many good companies to choose from as they consider
future employers from this list.
9.4 Informational or Feasibility Report: Cultural Competence Training
This is an excellent way to help students discover resources for increasing intercultural
9.5 Progress Report: A Work in Progress
This report gives students an opportunity to create a professional-looking progress report using
9.6 Progress Report: Checking In With Your Instructor
When employees work on long-term reports, they are generally required to submit periodic
Solutions – Chapter 9 ⚫ 2
9.7 Recommendation Report: Philanthropic Popularity
Companies openly publicize their community service and philanthropic contributions. In fact,
9.8 Justification/Recommendation Report: Developing a Social
Media Use Policy
Students will find that many companies have developed social media use policies. Some are
9.9 Feasibility Report: Health and Wellness Perks
Top companies are offering killer perks to retain and recruit talent. They range from climbing
9.10 Minutes: Covering a Meeting for Someone Else
9.11 Meeting Minutes: Team Meeting Notes
This activity provides excellent practice in taking notes and preparing minutes. In addition, all
team members benefit from reading minutes and reviewing assignments.
9.12 Yardstick Report: Choosing a Live Chat Solution
Recommendations may vary, but students will enjoy researching and comparing the chat
9.13 Article or Infographic Summary: Current Social Media
Marketing Trends
Many groups enjoy being trend predictors, and those articles rank high in Google searches.
Solutions – Chapter 9 ⚫ 3
9.14 Article Summary: Future Business Technology Trends
Students will find many articles on this popular topic. Mashable is a reputable company that
9.15 Seeking Infographic Reports
The selections will vary. Many business-related infographics can be found online. The search
9.16 Report Topics for Informal Reports
If a lengthy formal or informal report is assigned, this list will help students choose topics.