Northouse, Leadership 9e
SAGE Publishing, 2022
Building Trust and Openness #2
Ask students to bring in examples of emails, texts, and other electronic communication from the
workplace that they think is effective and improves relationship quality between leaders and followers,
OR is ineffective and undermines relationship quality between leaders and followers. Be sure to black
out any identifying information such as email addresses, company names, and individual’s names before
Best Practices
What are some of the best practices your students have engaged in or experienced in developing a
positive workplace climate? Were they initiated by the supervisor or a follower? Does it matter?
Office Gossip
The informal conversations that occur in a workplace outside of official communication channels can
serve several positive social functions: Helping new workers acclimate to an office culture, creating
Organizational Citizenship
The textbook uses this definition of organizational citizenship: “Citizenship behaviors are discretionary
behaviors that go beyond the prescribed role, job description, or reward system” (Katz, 11964; Organ,
1988). Have the class discuss when and how college students demonstrate citizenship behaviors. Do
Writing Assignments
Contemporary Leadership
Have students write a 2–3-page reaction paper about a contemporary leadership situation with which
they are familiar. Their analyses should address what they would guess to be the leader–member