Chapter 14 Solutions to Activities
14.1 Evaluating a Speech (Objs. 1–3)
If your students are giving oral reports for your class, this would be an effective activity for them,
especially if they critique a speech related to their written and oral report requirement.
14.2 Analyzing the Needs of an Audience (Objs. 1, 2)
Be prepared to set your parameters for defining “recent issue” and also for limiting or not
14.3 Hiring a Business Tycoon Who Is an Accomplished Public Speaker (Obj. 1)
In teams or individually, students will have the opportunity to practice some of the insights they
gained in this chapter—for instance, how to analyze an audience and identify the desirable
14.4 Twitter: Follow Your Favorite Entrepreneur or Tycoon (Obj. 1)
Students must create a Twitter account to be able to follow a businessperson of their choice.
Signing up is easy, and instructions abound on the Twitter website. Donald Trump’s tweets, in
14.5 Overcoming Stage Fright (Obj. 4)
This activity could help students come to grips with their fears. After completing this discussion
14.6 The Importance of Oral Communication in Your Field (Objs. 1, 4)
You may want students to discuss this activity in groups of three or four, and then have one
14.7 Outlining Oral Presentations (Objs. 1, 2)
14.8 Critiquing a Satirical Clip Lampooning PowerPoint (Objs. 1–3)
Electrical engineer turned comedian Don McMillan is famous for his humorous critique of
14.9 Crafting a Multimedia Presentation: Outline Your Job Duties (Objs. 1–3)
Students are asked to present a three- to five-minute talk about the duties of a current position or
14.10 Delivering an Idea in an Impromptu Speech (Objs. 1–3)
This activity works best if the particulars of the topic are revealed at the last minute and the
14.11 Fortune Lists: How Are They Compiled? (Objs. 1–4)
This assignment provides students with an opportunity to broaden their awareness of the best
180 Chapter 14 Solutions
or simply changed their names. Only three companies have held the top spot on the Fortune 500
since 1955. General Motors and Exxon Mobil were both on the original Fortune 500. Walmart
made the list for the first time in 1995.
Global 500. First published in 1995, this list ranks world companies based on sales revenues.
14.12 What Is My Credit Score and What Does It Mean? (Objs. 1–4)
14.13 Improving Telephone Skills by Role-Playing (Obj. 6)
14.14 Presenting Yourself Professionally on the Telephone and in Voice Mail (Obj. 6)
This activity will help students practice leaving a professional voice mail message.
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14.15 Presenting Yourself Professionally When Texting (Obj. 6)
Other typical scenarios could be used—for example, students could request callback on an
14.16 Choosing a Topic for an Oral Presentation (Objs. 1–5)