Northouse, Introduction to Leadership: Concepts and Practice, 4e
SAGE Publishing, 2018
Discussion Questions
Chapter 10: Listening to Out-Group Members
1. Think of a time when you have been left out of a group. How did that make you feel?
Did others try to include you in the group?
2. How can a leader work to bring opposing viewpoints into a group?
3. Are out-groups always mostly negative? Are there positive aspects to out-groups?
4. How would you incorporate out-group members into an organization?
5. How easy is it for you to show empathy in the ways suggested by our text?
6. What are the main drawbacks of out-groups? How can we minimize these negative
effects?
8. Is it possible to eliminate out-groups entirely?
9. How should leaders approach out-groups that are a sizeable minority of the group? What
if the out-group represents a majority of members?
10. Some out-group members are social loafers and have no intention of changing. What
would you recommend the leader do in such cases?
11. What is a social group that you identify with? How are you similar to others in that
group? Different?