Peter G. Northouse
Introduction to Leadership, 4e
SAGE Publishing, 2018
Case Notes
Chapter 8: Establishing a Constructive Climate
Case 8.1: A Tale of Two Classes
Case Summary
This case study highlights two different approaches to a college communication class, noting the
difference in structure and the techniques each professor uses in their respective courses.
Professor Gardner is described as a more formal and traditional instructor, limiting the use of
outside technology and distractions in his course, and focusing on growth and development
Case Analysis
Both professors in this case study teach the same discipline (communication), however, the
structure of each class is very different for the students who take each course. Professor
Gardner’s course has a clearly defined structure in order to meet the norms he established for the
course. Gardner’s teaching philosophy reflects cohesiveness, where students become a
Peter G. Northouse
Introduction to Leadership, 4e
SAGE Publishing, 2018
Sample Answers to Case Questions
1. In establishing a constructive climate for his or her class, what kind of structure has each
professor put in place?
Professor Steve Gardner has created a classroom environment structured to be free from
distractions. Structure is formal and used to create a community of learning in the class.
Students are required to be “fully present” during lectures in order to establish comradery.
2. How would you describe the group norms for each class?
In Professor Steve Gardner’s class, he has created an environment that allows for synergy.
Because the students have taken the time to learn each other’s names and also are not distracted
by technology, they can be fully engaged and build relationships with each other than continue
3. What actions has each professor taken to establish cohesiveness in his or her class?
In Professor Steve Gardner’s class, cohesiveness is established through consistent standards and
assignments. Students know there is a reflection paper due every other week and can prepare for
4. What standards of excellence has each professor established for his or her course?
Peter G. Northouse
Introduction to Leadership, 4e
SAGE Publishing, 2018
5. Which class atmosphere would you do best in? Why?