Case 9.3: The Reluctant First Lady
Case synopsis and analysis
This case study portrays Betty Ford, former First Lady of the United States who had numerous
personal struggles but was largely seen as a brave and heroic figure. Betty Ford used her
position in the White House to garner support for causes that were important to her. She lobbied
Learning objectives:
Answers to questions in the text:
1. How would you describe Betty Ford’s leadership? In what ways could her leadership be
described as authentic?
Betty Ford was a determined leader who had a great deal of transparency and integrity. She was
an authentic leader who had self-knowledge, self-regulation, and self-concept. She was also able
2. How did critical life events play a role in the development of her leadership?
Life events played a critical role in her development as a leader. Betty Ford did not want to
become First Lady but used the opportunity to share her passions and work toward change. She