Lussier, Management Fundamentals, 7e
© 2017, SAGE Publications
Answers to Case Questions
Chapter 9: Human Resources
Management
Google
1. Which human resources management process was most likely the least important for
Google?
2. Which human resource management process was the problem with Google’s female
employees?
Retaining employees due to the poor maternity leave plan.
3. Does Google practice effective strategic human resources planning?
4. From reading the case, does it seem that Google gets most of its employees from internal
or external recruiting?
5. How did Google change its human resources management process regarding maternity
leave?
6. Explain how changes in the external environment resulted in changes in the internal
environment at Google.
Technology is a very fast-changing external environment. However, Google employees
7. What type of strategy is Google currently pursuing?
8. How did Google manage diversity in the case?