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Chapter 8
Case Study: Identifying Power
For our look into the concept of power, we’ll revisit Cami and a few previous exercises.
As you may remember, Cami has worked with Listo Systems for eight years and has been
Based on information from previous exercises, what types of power does Cami have
which she can utilize given her current situation?
Cami has legitimate power, reward power, expert power, and coercive power, all of
which she can use in her current situation.
How can she use these power bases to help influence the trainers and Listo staff rather
than hinder her efforts?
Cami has received negative feedback regarding her train-the-trainers training. She has
