Serious Distress Pay
Facts:
The grievant and his wife were both employed. They were the parents of a three-year-old child.
On a Saturday evening, the child became ill with a high fever. On Monday morning, the fever had
not subsided, and the mother stayed home from work and took the child to the doctor, who
diagnosed the illness as an upper respiratory infection. He suggested that the child be kept at
home and be given bed rest, cool sponge baths, and acetaminophen to reduce the fever. The
mother decided to stay home from work again Tuesday and Wednesday because the fever had not
subsided. At the conclusion of the workday on Wednesday, the child’s parents conferred, and the
child’s father informed his supervisor that he would stay home from work on Thursday and
probably Friday to care for his son. The grievant requested that his leave be classified under the
“serious distress” provision of the contract. Serious distress was defined in the contract as “a
serious condition which requires the personal attention or presence of the employee at a time over
which the employee has no control and which cannot appropriately be served by others, or
attended to by the employee at any other time when the employee is off duty.”
The supervisor informed the grievant that he did not consider it a serious distress
situation, but the grievant remained at home on Thursday and Friday anyway. The child’s fever
did not break until Saturday evening, and by Monday he was well. In defending the grievant’s
request for serious distress pay, the union argued that the situation met the requirements of the
contract. The child’s illness required the personal attention and presence of his father at a time
over which he had no control and which could not appropriately be served by others. The union
felt that had the grievant been the mother and not the father, the company would have routinely
paid the claim. The company argued that an emergency situation has to be demonstrated to
invoke the serious distress pay provision of the contract. Because the child had been ill since
Saturday, and the father was not needed until Thursday and Friday, he had adequate time to
arrange for someone else to care for the child. Therefore, although the father’s presence was
preferable, it was not required as the term requirement relates to the serious distress pay
provision. It was also the company’s position that it is up to the claimant to establish entitlement
to a special benefit such as that provided by the “serious distress” provision of the contract.
Decision:
The arbitrator noted that, although the child’s usual babysitters were not available the week of his
illness, it was not impossible for the parents to decide to use a professional nurse, and such
services were available. The arbitrator found in this case that the grievant had not established his
entitlement in that the child’s illness was not a sudden emergency situation but one for which the
parents could have made alternative arrangements, had they so desired. Although it was in their
power to determine the type of care the child should receive, it was the company’s decision on
whether the situation warranted serious distress pay.1
Questions for Discussion
1. Do you think the company would have paid the serious distress pay if the employee had
been a woman instead of a man?