Kornsen Manufacturing Sales and Collections Document Flowchart
Collections Clerk
Customer
Sales Clerk
Warehouse Clerk
Accountant 1
Accountant 2
Mail Clerk
Places a Phone
Order
Prepare Sales
Order
Sales Order
Sales Order
A
B
Sales Order
Prepare
Packing Slip
& Ship Goods
Shipping
Log
Sales Order
Approve Credit
& Stamp Sales
Order
Customer
Records
Prepare
Invoice
Invoice
Sales
Journal
A/R
Subsidiary
Post and
Prepare Daily
Totals
Retrieve ordered
items from
warehouse
Invoice
Approved
Sales Order
Match Documents
Invoice
Approved
C
D
Update
Receivables
Kornsen Manufacturing Sales Process Map
Kornsen Manufacturing Collections Process Map
Collections Clerk
Customer
Mail Clerk
Collections Clerk
Accountant 2
Customer
Sales Clerk
Warehouse Clerk
Accountant 1
Accountant 2
Places a
Phone Order
Invoice
Check
Write
Prepare Sales
Order
Place Phone Order Retrieve Ordered
Items from
Warehouse
Prepare Packing Slip
& Ship Goods
Approve Credit
& Stamp
Sales Order
Prepare Invoice
Match Sales Order
& Invoice
Check
Stamp Check &
Bank
Prepare Sales
Journal
Places a
Phone Order
Receive
Customer Checks
Write Check Stamp Checks &
Prepare Deposit
Bank
Kornsen Manufacturing Sales Process Map
Kornsen Manufacturing Collections Process Map
Customer
Sales Clerk
Credit Clerk
Accountant 2
General Ledger
Customer
Mail Clerk
Collections Clerk
Accountant 1
Warehouse Clerk
Accountant 2
Accountant 1
General Ledger
Treasurer
Places a
Phone Order
Prepare Sales
Order
Place Phone Order Approve Credit &
Stamp Sales Order
Retrieve Ordered
Items from
Warehouse
Prepare Packing Slip
& Ship Goods
Match Sales Order
& Packing Slip
Places a
Phone Order
Receive
Customer Checks
Write Check Stamp Checks &
Prepare Deposit
Bank
Prepare Invoice
Perform Bank
Reconciliation
Brigston’s Collection Processes
General Ledger
Accounts Receivable
Sales Department
Warehouse
Billing Department
Accounts Receivable
Receive
Customer
Update General Ledger
Match Sales Order w/
Customer Check and
Remittance
Retrieve Goods
Establish Pricing for
Sales Order
Match Sales Order w/
Customer Check and
Remittance
Receive
Customer
Check and
Gramiko’s Sales Processes
Gramiko’s Cash Receipts Processes
Accounts Receivable
Sales Department
Cashier
Accounts Receivable
Mailroom
Sales Department
Credit Manager
Prepare
Sales Invoice
Prepare
Sales Summary
Authorize Credit
Sales
Collect Cash from
Customers
Alphabetize Checks and
Remittances
Customer
In-Store Sales Process Map
Telephone Sales Process Map
Credit Card
Cash
Online Sales Process Map
Credit Card
Cash
Order Center
Customer
Kitchen
Deliverer
Server
Customer
Kitchen
Accounting
Accounting
Order Center
Customer
Kitchen
Deliverer
Accounting
Order Ticket 1
Customer Bill
Order Ticket
Write
Order Ticket 2
Order Ticket 1
Order Ticket 2
Cook Order &
Order Ticket 1
Prepare
Customer Bill 2
Customer Bill 1
Customer Bill
Reconcile & Update
Customer Bill 1
D
Customer
Order
Take Customer
Order and Enter
Order
Cook Order and
Forward Order
Ticket
Pay Deliverer
Customer
Phone Order
Update
Accounting
Records
Deliver Order and
Collect Payment
Customer
Online Order
Choose Method
Take Credit Card
Information