Lussier, Management Fundamentals, 7e
© SAGE Publications, 2017.
Chapter 14 Lecture Notes
Managing Control Systems, Finances, and People
Organizational Systems Control
Slide 3
Preliminary control – action designed to anticipate and prevent possible problems.
Exhibit 14-1: The Systems Process with Types of Controls
Slide 4
See figure on page 448.
Exhibit 14-2: The Feedback Process Between Functional Areas/Departments
Slide 5
Establishing Control Systems
Slide 6
Control systems process
Exhibit 14-3: The Controls Systems Process
Slide 7
See figure on page 451.
Lussier, Management Fundamentals, 7e
© SAGE Publications, 2017.
Establishing Control Systems
Slide 8
Exhibit 14-4: Operations Performance Report
Slide 9
See figure on page 453.
Control Frequency and Methods
Slide 10
Exhibit 14-5: Types, Frequency, and Methods of Control
Slide 11
See figure on page 456.
Financial Controls: The Master Budgeting Process
Slide 12
Budget – a planned quantitative allocation of resources for specific activities.
Exhibit 14-6: Steps in theMaster Budgeting Process
Slide 13
Lussier, Management Fundamentals, 7e
© SAGE Publications, 2017.
See figure on page 457.
Financial Budgets and Statements
Slide 14
Financial statements – the income statement, balance sheet, and cash flow statement.
Exhibit 14-7: IBM Income Statement and Balance Sheet (in millions)
Slide 15
Managing People
Slide 16
Counseling
Slide 17
Management counseling – the process of giving employees feedback so they realize that a problem is
professional assistance in solving their problems.
Disciplining
Slide 18
Discipline – corrective action to get employees to meet standard and standing plans.
Lussier, Management Fundamentals, 7e
© SAGE Publications, 2017.
Exhibit 14-8: Guidelines for Effective Discipline
Slide 19
See figure on page 466.