Lussier, Management Fundamentals, 7e
© SAGE Publications, 2017.
Chapter 8 Lecture Notes
Managing Team Work
Groups and Teams Performance
Slide 3
Group – two or more members with a clear leader who perform independent jobs with individual
Exhibit 8-1: Groups Versus Teams
Slide 4
See figure on page 231.
Group Structure
Slide 6
Group structure dimensions – group type, size, composition, leadership, and objectives.
Lussier, Management Fundamentals, 7e
© SAGE Publications, 2017.
Group Structure
Slide 8
Global virtual teams – teams whose members are physically located in different places but work
Exhibit 8-4: Dimensions of Group Structure
Slide 9
See figure on page 236.
Group Process
Slide 10
Group process – the patterns of interactions that emerge as members perform their jobs.
Group Norms
Slide 11
Norms – expectations about appropriate behavior that are shared by members of a group. Norms
Group Cohesiveness
Slide 12
Group cohesiveness – the extent to which members stick together.
Six factors influence group cohesiveness:
Lussier, Management Fundamentals, 7e
© SAGE Publications, 2017.
Competition
Status Within the Group
Slide 13
Stages of Group Development
Slide 15
Forming
Developing Groups Into Teams
Slide 16
Team leaders – empower members to take responsibility for performing the management functions and
Management Functions
Slide 17
Leading
Lussier, Management Fundamentals, 7e
© SAGE Publications, 2017.
Controlling
Exhibit 8-7: Meeting Plan
Slide 18
See figure on page 248.
Conducting Meetings
Slide 19
Handling Problem Members
Slide 20
Silent type