28-4
5. Should the firm exert its leadership in markets other
than Belgium by being the first to introduce plastic
rings? How much “strategic” value is there in being
the “first mover” in other markets?
6. How long is it prudent to continue to try to sell a
likely to switch from steel to plastic.
Uncertainties regarding steel and plastic ring
prices. In the financial analysis shown in Table 2, we
assumed that the steel and plastic rings will sell for the
current prices ($325 and $340). Students are likely to
suggest several different scenarios for future prices of
plastic and steel rings.
1. Given that plastic has four times the wearing
properties as steel rings, one might argue that the
2. All of these factors suggest that, in the long run, the
market price for plastic rings will probably be the
3. Once customers are convinced that the plastic ring
does in fact last four times as long, will they pay
changeover is the concept of “barriers to switching.”
There are some businesses with high entry barriers and
low switching costs (“light bulbs”), and other businesses
where the entry barriers are low but switching costs for
the customers are high (“steel/plastic rings”).
The barriers to entry in the light bulbs business
are high because of the technology, the large capital
plastic ring market are probably low. However, there are
very high “barriers to switching” in this situation. There
is a great apparent difference between steel rings and
plastic rings. If plastic rings are used and there are
equipment problems, the company stands to lose far more
than what it saves on rings. With twenty-four rings per
year, the steel ring cost is $6 per month on a $6,000
machine. In other words, the potential for damage to
machines by using plastic rings may not be worth the
rings to customers but emphasize the “experimental”
nature of plastic. This might allow the firm potentially to
sell all their existing steel rings and the ones they can
will be in the future selling plastic rings? If we assume
that market forces will drive the profit margin of plastic
rings to that of steel rings now (18%), then the firm will