2
through deception. Although customer fraud may affect any company, it is an
especially common problem for retail firms and companies that sell goods
through internet-based commerce. Examples of customer fraud include credit
card fraud, check fraud, and refund fraud.
o The Nature Of Vendor Fraud. Vendor fraud occurs when vendors obtain
payments to which they are not entitled. Unethical vendors may accomplish
this by submitting duplicate or incorrect invoices, intentionally sending
o The Nature Of Computer Fraud. The computer system can be used as a
tool to commit fraud. A computer fraud can be conducted by someone
internal, or external to the company. Internal fraud can be conducted by input
manipulation, program manipulation, or output manipulation. Input
manipulation is altering or falsifying data that is input into the system.
➢ Policies To Assist In The Avoidance Of Fraud And Errors. There are three main
policies an organization can undertake to help prevent or detect fraud. The three
are: maintain and enforce a code of ethics, maintain a system of accounting internal
controls, and maintain a system of IT controls.
➢ Maintain A Code Of Ethics. While it has always been a good idea to have and
enforce a corporate code of ethics, the Sarbanes-Oxley act of 2002 requires publicly
traded companies to maintain one. To be of effect, the code should be adhered to
by top management and enforced throughout the company.
➢ Maintain A System Of Internal Controls. Internal controls have four objectives: (1)
o The Details Of The COSO Report. The COSO report has become the
standard definition and description of internal control. It identifies five