Decision Case 23-1, cont.
Requirement 3
DATE:
TO: Scoopy’s National Office
FROM:
SUBJECT: “Made-for-You” System
The “Made-for-You” system test has yielded some benefits. Customers enjoy being able to customize
their shakes, employees appear to be adapting, and the direct materials efficiency variance is favorable.
However, employees are relatively less efficient under the new system. The unfavorable direct labor
efficiency variance is 20% over the current direct labor standard allowed for actual shakes produced.
Fraud Case 23–1
Drew Castello, general manager of Sunflower Manufacturing, was frustrated. He wanted the budgeted
results, and his staff was not getting them to him fast enough. Drew decided to pay a visit to the
accounting office, where Jeff Hollingsworth was supposed to be working on the reports. Jeff had
recently been hired to update the accounting system and speed up the reporting process.
After looking at the time records, Jeff pointed out that it was unusual that every employee in the
production area recorded exactly eight hours each day in direct labor. Did they not take breaks? Was no
one ever five minutes late getting back from lunch? What about clean-up time between jobs or at the end
of the day?
Drew began to observe the production laborers and noticed several disturbing items. One employee
was routinely late for work, but his time card always showed him clocked in on time. Another employee
took 10- to 15-minute breaks every hour, averaging about 1½ hours each day, but still reported eight
hours of direct labor each day. Yet another employee often took an extra 30 minutes for lunch, but his
time card showed him clocked in on time. No one in the production area ever reported any “down time”
when they were not working on a specific job, even though they all took breaks and completed other
tasks such as doing clean-up and attending department meetings.
Requirements
1. How might the observed behaviors cause an unfavorable direct labor efficiency variance?
2. How might an employee’s time card show the employee on the job and working when the employee
was not present?
3. Why would the employees’ activities be considered fraudulent?