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Arctic Insulation
Teaching Commentary
OVERVIEW
This is an excellent short case to cover basic concepts in cost analysis for cost control and managerial decisions. The
case always works well for me in class. Perhaps this is because the unusual industry context is intriguing to students
who enjoy thinking about business issues in strange settings. Also, the topics covered have high common sense appeal.
If students have not thought much about these issues before, this case is seen as very relevant new stuff. If they have
studied these issues before, the case is seen as solid review in a “fun” business setting.
ASSIGNMENT
In addition to the four questions in the case, I assign the following question:
ANSWERS TO ASSIGNMENT QUESTIONS
Question 1 (and Question 5)
I start the discussion of Question 1 by asking a student to comment on the division manager’s statement that it
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In class, I used the following textbook
introductory economics example of a situation where,
for two products, total cost is declining, total volume is
increasing, but unit costs are rising for both products.
Period 1
Unit Total
Price Consumption Cost
Period 2
Unit Total
Price Consumption Cost
This illustrates that it is possible to have a
situation like that shown in Table 1, contrary to what
the division manager’s intuition told him. This does not
mean, however, that this report is necessarily
meaningful for Arctic.
Next in class, I point out that since Depot OH
Question 5.
The following analysis shows that the existing
system would indicate emphasizing purchased bales but
the proposed system would indicate emphasizing
formed bales.
1980
Existing System Formed $10.41/bale
(allocate costs per labor $) Purchased 1.62/bale
premium for bulk paper is still justified because formed
bales cost $.029/lb. more to process. Under the
proposed system, a $.015 premium is not justified
because formed bales only cost $.011/lb. more to
process. Management could bid up the price for casual
paper until the difference declines to $.011 and still
prefer formed bales.
The point for the class to see is that an
1. Direct labor is no problem because it can be
directly identified per bale.
2. Allocated Division overhead is irrelevant to depot
cost control.
4. For all other cost items, the distinction between per
bale and per labor $ allocation seems purely
arbitrary.
5. Since the two biggest items vary per bale, I
personally would allocate everything else per bale
too. Thus, I would say costs per unit were
essentially irrelevant for cost control uses. What is
needed is a flexible budget for the controllable
variable costs (Direct Labor), a fixed budget for the
controllable non-variable costs (Depot OH) and
exclusion of the non-controllable costs (Allocated
Division OH).
2. Control over Indirect Labor seems okay. It takes
ninety-two+ drivers to staff twenty-two depots
internal unit cost information.
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1979 1980
Total Cost $1,875 $2,019
Less 22 Foremen (495) (525)
Drivers $1,380 $1,494
Apparently, Indirect Labor doesn’t rise much
as volume rises. Indirect Labor seems to be a
3. Control over direct labor seems good, but the
standards look somewhat “loose.”
Direct Labor
1979 1980
Conclude:
1. The “productivity” improve-ment just offset the
wage increase (6% each). A big coincidence?
2. Efficiency was “good” in 1979 and “better” in
to be an issue.
Question 3
paper at the dock (the
formed bales vs.
(in the bulk market) plus
variable processing costs per
3.
Pricing of the finished
product (bags of
insulation)
Economic value of the
insulation to the customer,
based on heating cost saved, and
competitive position of Arctic
products versus alternative
cost control. Question 4 asks the student to stand back
a little and see if there are any bigger issues floating
around.
Once the analysis presented above is covered
in class, probably the only “controversial issue” is the
Depot Cost Control
Flex budget for Direct Labor
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allow for that overhead.
In my view, the long run starts now! I would
argue that depot OH must be considered relevant even
in the short run. The depots are not “free.” The cost of
operating them must be recovered in the price
differential between bulk prices and Arctic’s loading
supply the four shredding and bagging plants.
In 1987, a Tuck student (Eric Spiegel)
presented the following analysis in class and blew me
away.
The decision to be in the casual paper
collection business vs. just buying spot from dealers or
speculating via inventory accumulation from dealers:
Volume of Paper Purchased
Costs of the Casual Collection Network (twenty-
two depots)
1. Direct Labor $3.84/bale vs. $.60/bale
2. Depot OverheadFixed or Variable?
How easily can the company get into and out
spread on Bid/Asked) you must expect to beat spot
by at least $35/T ($22 + $13) in order to justify
being in the business (ignoring a capital charge on
the real estate investment). This is highly unlikely
(impossible unless spot is above $35 consistently).
save some time at the end of class to consider the
strategic issue of trying to beat the spot market by at
least $35/T.
In 1989, for example, there was a glut of scrap
paper in the United States. An article in The Wall
Street Journal in January 1989 noted that New York
City was paying brokers $5/ton to haul away its
recycled newspapers (a minus $5 price for bulk scrap!).
In New Jersey, Gloucester County was paying $10/ton
$150 per ton for their recycled newspapers and office
waste paper.
Price swings from minus $25/T to plus $150/T
in a fifteen-year period indicate clearly how risky it is
to bet significant capital and operating dollars on one’s
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competencies vis-à-vis competing with bulk scrap
paper dealers.
The best classroom strategy is just to follow
the questions in order, based on the analysis presented
in this commentary. For a core, required course I
would plant to spend seventy-five minutes of a ninety