Campus Bookstore – Sales Process Map
Customer
Sales Clerk
Cashier
Accounting
Assist in
Determining Books
Needed for Classes
Assist in Selecting
Supplies Needed
Take Customer’s
Purchase and
Determine Amount
of Sale
Class
Schedule
Fast Food Chain Drive Through Window – Sales Process Map
Drive Through Attendant
Customer
Kitchen
Accounting
Enter
Customer
Order
Cook Order
Customer
Order
Fast Food Chain Drive Through Window – Sales Process Document Flowchart
Customer
Kitchen
Accounting
Drive Through Attendant
Enter
Customer
Order
Customer
Order
Cook Order
and
Forward
Ticket
Prepare Receipt
Pay
Attendant
Update
Accounting
Records
General
Ledger
Fast Food Chain Drive Through Window – Sales Process Data Flow Diagram
Customer Order
Customer
TTC Parking Services – Process Map
No
Office Clerks
Student
Office Manager
Receive Checks &
Issue Receipts
Issue Parking
Decal
Check
Prepare Copy of
Check
Reconcile Bank
Account
Prepare Daily
Schedule of
Receipts
TTC Parking Services – Document Flowchart
Student
Office Clerks
Office Manager
Prepare Daily
Schedule of
Receipts
Customer Check
Receive
Checks &
Prepare
Receipt
Cash
Receipts
Listing
Bank
Reconciliation
Reconcile
Account
Receipt
Receipt
Parking Decal
TTC Parking Services – Sales Process Data Flow Diagram
Receipt
Student’s Check
Receipts Listing
Student
1.0
Receive Check
2.0
Prepare Receipt