E16-15 Understanding today’s business environment
Learning Objective 1
Match the following terms to the appropriate statement. Some terms may be used more than once, and
some terms may not be used at all.
a. A management system that focuses on maintaining lean inventories while producing products as
needed by the customer.
b. A philosophy designed to integrate all organizational areas in order to provide customers with supe-
rior products and services while meeting organizational objectives.
c. Integrates all of a company’s functions, departments, and data into a single system.
d. Adopted by firms to conduct business on the Internet.
SOLUTION
E16-16 Making ethical decisions
Learning Objective 1
Sue Peters is the controller at Vroom, a car dealership. Dale Miller recently has been hired as the
bookkeeper. Dale wanted to attend a class in Excel spreadsheets, so Sue temporarily took over Dale’s
duties, including overseeing a fund used for gas purchases before test drives. Sue found a shortage in the
fund and confronted Dale when he returned to work. Dale admitted that he occasionally uses the fund to
pay for his own gas. Sue estimated the shortage at $450.
Requirements
1. What should Sue Peters do?
2. Would you change your answer if Sue Peters was the one recently hired as controller and Dale Mil-
ler was a well-liked, longtime employee who indicated he always eventually repaid the fund?