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Chapter 1
Case Study – Listo Systems
Listo Systems is a graphic service agency with a long history of success. In the early
2000s, the company quickly grew into one of the top graphic service companies in the
world.
The rapid growth of technology in recent years has both helped and hindered the
company. Such advancements have allowed Listo Systems to provide quality services
and products faster and more efficiently. However, new technology has also been
Recently, Listo Systems has begun to lose customers to their competitors. Their
customers are afraid that their security system has become outdated and their services are
slower than the competitors.
How has Listo Systems felt the impact of power shifting from the Seller to the Buyer?
What external environmental factors are affecting Listo Systems?
Several external factors are affecting Listo Systems, including an increase in number of
