Case Study Objectives: To Illustrate
• Common motives for corporate restructuring
• Alternative forms of corporate restructuring strategies.
Once the global leader in mobile phone handsets, Finnish based Nokia Inc. saw its fortunes dissipate as it failed to adapt
to a worldwide shift to smartphones. In the wake of intensified competition from its Asian rivals for lower end phones,
the firm’s market share fell to 14% at the end of 2013, from a peak of 40% in 2007. To conserve cash, the firm was
forced to suspend its dividend in 2013 for the first time in its 148-year history.
In Finland, where Nokia is viewed as a technology icon, this news was greeted with shock. At one time, the firm’s
market value was almost 5% of the country’s gross domestic product. The firm represented a major source of national
As was Google with its Android smartphone operating system, Nokia was seeking to establish an industry standard
based on its Symbian software, using it as a platform for providing online services to smartphone users, such as music
and photo sharing. Nokia was attempting to position itself as the premier supplier of online services to the smartphone
market by dominating the market with handsets reliant on the Symbian operating system.
Nokia also hoped to spread any fixed cost associated with online services over an expanding customer base. Such
fixed expenses could include a requirement by content service providers that Nokia pay a minimum level of royalties in
addition to royalties that vary with usage. Similarly, the development cost incurred by service providers can be defrayed
by selling into a growing customer base.
In many ways this strategy was doomed from the start. Nokia was pursuing essentially a “me–too” strategy by simply
mirroring Google’s strategy in offering the software free to app developers and other handset manufacturers. However,
On February 11, 2011, Nokia’s CEO Stephen Elop announced an alliance with Microsoft to establish a third major
player in the intensely competitive smartphone market. Under the deal, Nokia adopted Windows Phone 7 (WP7) as its
principal smartphone operating system, replacing its own Symbian software. Nokia and Microsoft were betting that
wireless carriers such as Verizon, AT&T, and Vodafone would want an alternative system to iPhone and Android.
The partnership seemed to hold considerable promise. Nokia remained a powerhouse in feature phones and, if it could
successfully transition these devices to the WP7 operating system, it may be able to increase market penetration sharply.
Android appeared vulnerable at the time due to a number of problems: platform fragmentation, inconsistent updates and