231
CHAPTER 27
CHECKS AND BANKING IN THE DIGITAL AGE
ANSWER TO CRITICAL ANALYSIS
QUESTION IN THE FEATURE
INSIGHT INTO ETHICSCRITICAL THINKINGINSIGHT INTO THE SOCIAL ENVIRONMENT (PAGE 532)
Why would banks say that they, too, are worse off because of the EFAA? The longer that banks can keep
funds without releasing them to their customers, the more interest the banks earn for themselves.
Thus, the shorter the time between when funds are deposited and when they become available, the
greater the earnings of banks and other deposit-accepting financial institutions.
ANSWERS TO QUESTIONS
AT THE ENDS OF THE CASES
CASE 27.1QUESTION (PAGE 520)
WHAT IF THE FACTS WERE DIFFERENT?
Suppose that the court had accepted Charter One’s argument that a cashier’s check should be treated as
a note and the bank had presented proof of fraud in the procurement of the check. What might have
been the result in this case? Explain. Charter One would most likely contend that it issued the check
CASE 27.2QUESTIONS (PAGE 526)
232 UNIT FIVE: NEGOTIABLE INSTRUMENTS
THE LEGAL ENVIRONMENT DIMENSION
What reasonable steps could Auto-Owners have taken to prevent such internal fraud? Spot audits of the
check handling process would have uncovered the scam. This was not rocket science. It was uncovered,
as such things often are, when Wulf was on vacation and another employee handled some of his files. To
allow this to go on for eight years shows negligence in the design of the audit process at Auto-Owners.
WHAT IF THE FACTS WERE DIFFERENT?
Would the outcome in this case have been changed if Auto-Owners had never given Wulf (and other
staff members) the authority to deposit checks to its bank account? Why or why not? It would not likely
have changed the court’s holding in this case because the UCC section involved in this case, UCC 3
405(b), does not mention a bank’s responsibilities when opening an account for a new customer.
CASE 27.3QUESTIONS (PAGE 528)
1A. “Expert testimony should not be required to inform jurors of what a reasonable standard of care
should be in commonplace banking transactions.” Do you agree with this statement? Why or why not?
The Uniform Commercial Code (UCC) does not specify what degree of care is required in specific banking
transactions. Rather, the UCC defines ordinary care on the part of a bank within the broad framework of
commercial reasonableness and the procedures commonly used by banks in the relevant region. This
means that it is up to the courts to determine, on a caseby-case basis, whether a bank has exercised
ordinary care in a particular situation. Not surprisingly, courtsand even judges within the same
courthave disagreed in their conclusions. However you answered this question, you have support
CHAPTER 27: CHECKS AND BANKING IN THE DIGITAL AGE 233
care might have been, it logically “could not have been less than a reasonable person’s duty to take
ordinary care in day-to-day life.”
2A. Suppose that both Schultz and the bank had been found negligent in the addition of Holbrook’s
name to Schultz’s account. In this situation, which party would be liable for any damages resulting from
the negligence? Explain. When both the bank and the bank’s customer are found to have been
negligent, both parties will be liable for any damages caused by the negligence. Generally, the loss will
be allocated between the bank and the customer on the basis of comparative negligence..
ANSWERS TO QUESTIONS IN THE REVIEWING FEATURE
AT THE END OF THE CHAPTER
1A. Written stop-payment order
A written stop payment order (or an oral order confirmed in writing) is effective for six months, when it
may be renewed in writing, under UCC 4403(b). To prevent the cashing of the check, RPM might have
asked Systems Marketing to return.
3A. Stale checks
Under UCC 4404, a bank is not obligated to pay a stale check, although the bank has that option. If a
bank pays a stale check in good faith, the bank has the right to charge the customer’s account for the
amount even without consulting the customer. But it would make sense to check with the customer
before paying such a stale check.
4A. Signature verification
The failure to verify the signature will result in Bank One’s loss of the amount of the check. A bank that
pays a customer’s check bearing a forged indorsement must recredit the customer’s account or be liable
234 UNIT FIVE: NEGOTIABLE INSTRUMENTS
considered to have been negligent, the liability for the amount of the check may be apportioned
between the bank and its customer.
ANSWER TO DEBATE THIS QUESTION IN THE REVIEWING FEATURE AT THE
END OF THE CHAPTER
ANSWERS TO QUESTIONS AND CASE PROBLEMS
AT THE END OF THE CHAPTER
27-1A. Forged signatures
(Chapter 27Page 528)
The UCC requires customers to discover and report forgeries to their banks within one year of the time
27-2A. QUESTION WITH SAMPLE ANSWER: Customer negligence
Citizens Bank will not have to recredit Gary’s account for the $1,000 check and probably will not have to
recredit his account for the first forged check for $100. Generally, a drawee bank is responsible for
CHAPTER 27: CHECKS AND BANKING IN THE DIGITAL AGE 235
good faith will not be obligated to recredit the customer’s account for the full amount of the check [UCC
3406]. In addition, when a drawee bank sends to its customer a statement of account and canceled
checks, the customer has a duty to exercise reasonable care and promptness in examining the statement
to discover any forgeries and report them to the drawee bank. Failure of the customer to do so relieves
the drawee from liability to the customer to the extent that the drawee bank suffers a loss [UCC 4
27-3A. Bank’s duty to honor checks
(Chapter 27Page 523)
Southern Marine Bank is not liable to Joyce or to Brian’s estate for the $3,000 paid to Shanta. Joyce’s
claim that Brian’s death and Southern Marine Bank’s knowledge of it revoked Southern Marine Bank’s
27-4A. Electronic fund transfers
(Chapter 27Pages 536537)
If a customer believes there is an error on his or her statement and notifies the bank of this supposed
27-5A. CASE PROBLEM WITH SAMPLE ANSWER: Forgery
SunTrust could argue that it should not be held liable for Spacemakers’s loss on two grounds:
Spacemakers failed to timely report the forgeries to the bank, and the bank did not fail to exercise
ordinary care. On these grounds, the court should grant the bank’s motion for summary judgment. UCC
4406 imposes on a bank customer the duty to promptly examine monthly statements and notify the
bank of any unauthorized transaction. A customer who fails to report the first forged item within thirty
days is precluded from recovering for that transaction and for any additional items forged by the same
27-6A. Forged indorsements
(Chapter 27Page 529)
The court held Center Mutual liable to NDHFA for the amount of the check. Center Mutual appealed to
the North Dakota Supreme Court, which affirmed the lower court’s judgment. The state supreme court
concluded that the “forged endorsement of NDHFA on the check did not operate as a signature of
NDHFA and. . . did not discharge Center Mutual’s obligations as drawer.” The insurer, in turn, under
UCC 4–401, “had a right to demand reimbursement for the improperly paid check from Bremer Bank.”
Also, “[b]ecause each bank in the collection chain warrants that all signatures on the item are authentic
and authorized [under UCC 4207], Bremer Bank as the payor bank and each collecting bank in the chain
could have sought reimbursement up through the chain until reaching the depositary bank, Wells Fargo
277A. Bank’s duty to honor checks
(Chapter 27Pages 521522 & 524)
The general rule is that the forgery of a drawer’s signature does not bind the person whose name is
forged [UCC 3–403]. When a bank pays a check on which the drawer’s signature is forged, generally the
27-8A. Bank’s duty of care
(Chapter 27Pages 521522)
The trial court was correct. The relationship between a bank and a depositor is that of debtor-creditor
27-9A. A QUESTION OF ETHICS: Forged drawer’s signature
(a) When a bank pays a check on which the drawer’ s signature is forged, normally the bank
is liable. If the customer whose signature was forged was negligent, and this negligence contributed to
the loss, the customer may be liable to the bank for some or all of the loss, subject to any negligence on
238 UNIT FIVE: NEGOTIABLE INSTRUMENTS
Regardless of the degree of care that a customer takes, under UCC 4406(f), any forgeries must
be reported to the bank within one year of the receipt of the statement to require the bank to recredit
the customer’s account.
In this case, the court issued a summary judgment in favor of BB&T, and Maxwell appealed to a
state intermediate appellate court, which affirmed this judgment The appellate court held that under
UCC 4–406(f) the “failure of a customer or his representative to report his unauthorized signature within
one year after the bank makes account statements available precludes a claim against the bank.”
The court explained that the application of this time limit was not affected by any of the
circumstances in this case—not by Johnson’s position or authority, Union’s state of mind, or Maxwell’s
appointment. “BB&T sent monthly statements and returned checks to Mr. Union’s residence. Mr.
the drawer’ s signature is forged is ordinarily the liable party. BB&T was not liable here because, in the
court’s interpretation, neither Union nor his representative reported any forged signatures within the
one-year period established by UCC 4406(f).
Among other parties that might be liable for any loss in these circumstances are the forger and
the customer under the UCC, and those who were charged with a fiduciary duty with respect to the
Johnson in this litigation, however, indicates either that some element of the crime could not be proved
or that Johnson did not have sufficient funds from which any judgment could be satisfied. Maxwell
might also be liable, for negligence in failing to act within the one-year period set by UCC 4406(f), but
of course he was not likely to be seeking to recover from himself, and even if he were held liable, he, like
Johnson, may not have had enough funds to cover the amount of a judgment.
27-10A. SPECIAL CASE ANALYSIS: Bank’s duty of care
Case No. 27.3
Schultz v. Bank of America, N.A.
Court of Appeals of Maryland, 2010.
413 Md. 15, 990 A.2d 1078.
(b) Rule of Law: What rule of law was applicable to this case’s circumstances? The
applicable rule of law was the Uniform Commercial Code’s requirement that banks exercise ordinary
care in transactions involving its customers’ accounts. UCC 3–103(a)(7) defines ordinary care as the
observance of reasonable commercial standards prevailing in the relevant geographic area.
(c) Applying the Rule of Law: How did the rule of law apply to the specific circumstances
in this case? The court held that in the circumstances of this case, expert testimony was required to
determine whether the bank had exercised ordinary carethat is, whether the bank had observed
reasonable commercial standards prevailing in the relevant geographic area when it added a name to its
customer’s account.
(d) Conclusion: After applying the rule of law to the facts, what did the court conclude?