Cawsey, Deszca, and Ingols: Organizational Change, 3e
END–OF-CHAPTER EXERCISES
TOOLKIT EXERCISE 1.1
Critical Thinking Questions
Consider the questions that follow.
Excellent video to visualize the rate of change in the environment.
• Choose one fact and discuss how it may impact change initiatives for an
organization you’re familiar with.
• Which fact listed do you think will have the most long-term implications for
organizations in the future?
• Brainstorm what similar facts you think may be true in 5 years, 15 years and 25
years.
Cawsey, Deszca, and Ingols: Organizational Change, 3e
• Can you think of similar instances of change project failure from your own
experience?
• What are the main takeaways about how to increase the success of a change
initiative?
Individually or in groups, pick a product or service and then go to the Web and explore what
technological and/or geopolitical changes are occurring that could seriously disrupt existing
organizations in that sector. Then pick an organization that would be affected and identify the
changes you’d undertake to help it adapt and thrive.
For example, if you owned a taxi firm in New York City, how would you prepare for the
potential arrival of self-driving cars?
Cawsey, Deszca, and Ingols: Organizational Change, 3e
TOOLKIT EXERCISE 1.2
Analyzing Your Environment
Select an organization you are familiar with. What are the key environmental issues affecting this
organization? List the factors under each subheading and their implications for the organization.
Factors
Proactive Implications
Reactive Implications
Political
Economic
Ecological
Social
Technological
Cawsey, Deszca, and Ingols: Organizational Change, 3e
TOOLKIT EXERCISE 1.3
Change Roles in Your Organization
Think about organizations that you are familiar with–organizations you have worked, schools you’ve
attended, and organizations you’ve volunteered for such as a baseball league or a church.
Think about changes, large or small, that have taken place in those organizations. Take a moment to
When did you play the role of a change initiator?
When did you play the role of a change implementer?
When did you play the role of a change facilitator?
When did you play the role of a change recipient?