Chapter 13: Achieving Your Presentation
Goals: Informing, Persuading, and Relating
Chapter Context
This chapter describes strategies to inform others in briefings, reports, public relations
presentations, and training sessions; strategies to persuade and make sales presentations
to others; and special occasion speaking situations.
Outcome-based Outline
13.1 Describe some of the
strategies to enhance the
effectiveness of a persuasive
message.
13.3 Describe communication
strategies for making special
speaking presentations.
13.2 Describe how
developing leadership skills
are important to developing
persuasion skills.
Discussion Question Bank
This discussion question bank provides a listing of discussion questions (1-2 per module),
which are included for in-class use.
1. How can speaking to inform others be a
challenging task? Discuss the principles of
informing others in briefings, reports, and public
relations presentations.
2. Analyze the significance of each of the nine steps
of the need-centered training model.
1. Consider the last time you had to persuade
someone to your point of view. How was it
different from informing a person? Discuss the
principles that explain how persuasion works.
2. Assess the strategies one must follow when
persuading others. How should one develop sales
messages to motivate a customer into buying