APLIA CONTENT GUIDE
Overcoming
resistance to
change
4
Students are provided a chart of terms related to
resistance to change, and they must select terms that are
omitted from the chart. Students are also given a scenario,
and they must determine the resistance to change present
in the scenario.
Reflective
thinking, Analytic
skills
Evaluating
6
Students read statements made by Wynton Marsalis about
Reflective
Analyzing
5
Students are provided a scenario, and they must complete
Reflective
Analyzing
APLIA CONTENT GUIDE
Chapter 9 Managing Human Resources and Diversity
Problem set description: This problem set is based on chapter 9 of Daft/Marcic 8e. In this problem set, students learn about human resource
strategies; the human resource planning process; laws related to human resources; how interviews and tests are used for selection, employee
recruitment, and training; how to conduct a performance review; and how to compensate employees for their work. Students learn about
diversity and how it is managed in organizations. They evaluate the extent to which they use stereotypes and the factors underlying bias, identify
stereotype threats and suggest ways to decrease them, and identify ways in which organizations deal with diversity issues.
Title
Problem #
Problem Description
AACSB Standard
Bloom’s (Highest
Level)
Diversity
engagement
problem
1
Students are provided pictures and asked to respond to
what they believe is being discussed. Students can then
interpret their responses using research by Copeland.
Reflective
thinking, Analytic
skills,
Multicultural and
diversity
Analyzing
2
Students demonstrate knowledge of key terms and
Reflective
Applying
Multicultural and
diversity
APLIA CONTENT GUIDE
HR laws
4
Students are given a set of statements, and they must
determine the HR law the statement describes. Students
are also given a scenario about an organization, and they
then must choose the HRM terms described in the
scenario.
Reflective
thinking, Analytic
skills,
Multicultural and
diversity
Evaluating
7
Students are given a scenario, and they must determine
Reflective
Evaluating
5
Students must determine whether an interview question is
Reflective
Evaluating
APLIA CONTENT GUIDE
Improving diversity
skills
9
Students are provided a scenario about biases, and they
must determine the type of bias presented. Students must
also complete fill-in-the-blank statements.
Reflective
thinking, Analytic
skills,
Multicultural and
diversity
Evaluating
Students are given two research reports, and they must
Reflective
Evaluating
diversity
APLIA CONTENT GUIDE
Chapter 10 Understanding Individual Behavior
Problem set description: This problem set is based on the material in Chapter 10 of Daft/Marcic, Understanding Management (8e). It introduces
students to organizational behavior, or the study of the ways that people act in organizations. It includes information on attitudes (including job
satisfaction and organizational commitment), attributions (including the fundamental attribution error and self-serving bias), personality
(including the “big five” theory of personality and the MBTI), Kolb’s learning styles, and stress management.
Title
Problem #
Problem Description
AACSB Standard
Bloom’s (Highest
Level)
Engagement
activity
Perception and
attention
1
Students are presented a video as an experiment and then
asked questions about the video. Students are also
required to complete fill-in-the-blank statements.
Reflective
thinking, Analytic
skills
Evaluating
concepts related to organizational behavior.
thinking, Analytic
given a scenario, and they must determine how best to
contend with the cognitive dissonance presented in the
scenario.
skills
APLIA CONTENT GUIDE
Attribution theory
4
Students are provided behavioral statements, and they
must determine the appropriate attribution levels for
those statements. Students are also given a scenario for
which they must complete fill-in-the-blank statements.
Reflective
thinking, Analytic
skills
Analyzing
Cognitive style
5
Students are provided a table of problem-solving styles,
and they must complete the table by choosing the missing
terms.
Reflective
thinking, Analytic
skills
Analyzing
Personality
skills
9
Students are provided a video case study about an
Reflective
Analyzing
APLIA CONTENT GUIDE
Chapter 11 Leadership
Problem set description: This problem set is based on Chapter 11 of Daft/Marcic, 8e. It covers the following approaches to leadership: trait
theory, behaviors (task versus people, including the leadership grid), the Hersey/Blanchard situational leadership model, Fiedler’s contingency
theory, substitutes for leadership, charismatic versus transformational leadership, followership, power and influence, and modern leadership
theories (Level 5 leadership, authentic leadership, and servant leadership).
Title
Problem #
Problem Description
AACSB Standard
Bloom’s (Highest
Level)
Leader traits
1
Students select missing terms to complete a given table.
Students must choose statements that accurately describe
the relationship between leaders’ characteristics and
performance.
Reflective
thinking, Analytic
skills
Applying
2
Students demonstrate knowledge of key terms and
Reflective
Applying
a manager and a leader.
Students identify missing elements of the leadership
studies and the managerial grid.
Reflective
thinking, Analytic
skills
Applying
APLIA CONTENT GUIDE
Fiedler’s
contingency theory
5
Students are provided Fiedler’s Contingency Model of
Leadership, and they must choose terms to complete
statements about elements of the model. Students are
also provided a case study for which they must choose the
most appropriate terms and statement.
Reflective
thinking, Analytic
skills
Evaluating
scenario.
8
Students are given a scenario for which they must
determine the type of power displayed by an employee.
used from statements about an employee.
Reflective
thinking, Analytic
Evaluating
skills
6
Students complete a table by selecting the appropriate
missing terms. Students are also given scenarios for which
Reflective
thinking, Analytic
Evaluating
APLIA CONTENT GUIDE
Chapter 12 Motivating Employees
Problem set description: Problems in this set cover Maslow’s, Alderfer’s, and McClelland’s needs theories; Herzberg’s two-factor theory; goal
setting; equity theory; expectancy theory; reinforcement theory; job design; the job characteristics model; compensation strategies; and
employee empowerment. The problem set is based on Daft/Marcic, 8e.
Title
Problem #
Problem Description
AACSB Standard
Bloom’s (Highest
Level)
Engagement
exercise What
motivates you?
1
Students are provided a list of rewards and asked to
choose the one that would mean the most to them.
Reflective
thinking, Analytic
skills
Applying
Hierarchy of Needs diagram. Students must also respond
to statements about the diagram by selecting terms and
filling in blanks.
thinking, Analytic
skills
2
Students demonstrate knowledge of key terms and
concepts related to motivation. Students are also provided
Reflective
thinking, Analytic
Applying
APLIA CONTENT GUIDE
Goal setting as a
motivational
process
5
Students are given a statement with a problem involving
the use of goals, and they must choose the type of
problem presented in the statement. Students are also
provided a research report by Morisano, et al., and they
must interpret the report’s findings about the use of goals.
Reflective
thinking, Analytic
skills
Evaluating
Equity theory
6
Students are provided a scenario, and they must complete
fill-in-the-blank statements and select terms in a list about
Equity Theory and behavior.
Reflective
thinking, Analytic
skills
Analyzing
process and must choose terms to complete the diagram.
choose the best statement to for a corresponding memo.
thinking, Analytic
Students are provided a scenario, and they must choose
Reflective
Analyzing
Job design
9
Students are given a scenario, and they must also
complete fill-in-the-blank statements by selecting from a
list of terms related to job design.
Reflective
thinking, Analytic
skills
Evaluating
7
Students are given a diagram of the Expectancy Theory
Reflective
Evaluating
APLIA CONTENT GUIDE
10
Students must choose a term that identifies the content of
a statement about a core job dimension. Students must
Reflective
thinking, Analytic
Evaluating
APLIA CONTENT GUIDE
Chapter 13 Managing Communication
Problem set description: This problem set is based on chapter 13 of Daft/Marcic 8e. It covers the communication process (encoding,
transmission, decoding, feedback, and noise), formal and informal channels of communication, the Lengel/Daft research on channel richness,
nonverbal communication, listening, and communicating during a crisis.
Title
Problem #
Problem Description
AACSB Standard
Bloom’s (Highest
Level)
2
Students demonstrate knowledge of key terms and
Reflective
Applying
Engagement
1
Students must complete a diagram of the communications
process by selecting the missing terms. Students must also
Reflective
thinking, Analytic
Applying
APLIA CONTENT GUIDE
Nonverbal
communication
4
Students are given scenarios about nonverbal
communications, and they must select the most
appropriate answer to corresponding questions.
Reflective
thinking, Analytic
skills,
Communication
abilities
Analyzing
channels
5
Students must determine whether a statement identifies a
good listener or a bad listener. Students must also read a
Reflective
thinking, Analytic
Evaluating
APLIA CONTENT GUIDE
Chapter 14 Leading Teams
Problem set description: This problem set covers teams and team management. Students learn about the differences between groups and
teams, how to create functional teams, team characteristics (size, diversity, and team type), team processes (stages of development,
cohesiveness, norms, and conflict resolution), and how to lead a team effectively. (Based on chapter 14 of Daft/Marcic 8e.)
Title
Problem #
Problem Description
AACSB Standard
Bloom’s (Highest
Level)
Engagement
question Are you
a team player?
1
Students are provided three statements about roles in a
class project and required to choose the statement that
describes the role they would most likely perform for the
project.
Reflective
thinking, Analytic
skills
Applying
team characteristics.
APLIA CONTENT GUIDE
Team process case
Evo outerwear
4
Students are provided a video case study, and they must
select the most appropriate response(s) to questions
about a stage of the team formation process.
Reflective
thinking, Analytic
skills
Analyzing
5
Students are given a graph, and they must respond to a
Reflective
Analyzing
APLIA CONTENT GUIDE
Chapter 15 Managing Quality and Performance
Problem set description: This problem set covers organizational control systems, including budgeting, financial statements, balanced scorecards,
open book management, hierarchical and decentralized control, and total quality management (TQM). (Based on chapter 15 of Daft/Marcic 8e.)
Title
Problem #
Problem Description
AACSB Standard
Bloom’s (Highest
Level)
Engagement
question Control
processes
1
Students are provided a list of statements about budgeting
and asked to determine how many are true.
Reflective
thinking, Analytic
skills
Analyzing
statement about elements of a balanced score card.
feedback control process an action composes.
2
Students demonstrate knowledge of key terms and
Reflective
Applying
APLIA CONTENT GUIDE
Control case
Control processes
at Barcelona
5
Students are provided a video case study. They must then
complete a corresponding statement using a list of terms
and exhibit knowledge of the budgeting process.
Reflective
thinking, Analytic
skills
Analyzing
set of statements. Students must also identify factors that
would have an impact on TQM.
6
Students are provided a scenario of buying out a
Reflective
Analyzing