Prologue Lecture Notes
10
ii. Customer value propositions
1. Companies that adopt a customer intimacy
strategy respond to individual customer
needs better than competitors. Examples of
3. Companies that adopt a product leadership
strategy strive to offer higher quality
products than competitors. Examples of
companies that pursue this strategy include:
a. Apple, Cisco Systems, and W.L. Gore
D. Enterprise risk management
i. Enterprise risk management is a process
used by a company to proactively identify the