CHAPTER 7 Sarbanes-Oxley, Internal Control, and Cash
Ex. 7–3 (Concluded)
A disadvantage of issuing a store credit for returns without a receipt is that
preholiday sales might drop as gift-givers realize that the return policy has
giving the customer the cash. The supervisor should only authorize the
refund after seeing both the customer and the merchandise that is being
returned.
An alternative would be to use security measures that would detect a sales
clerk attempting to ring up a refund and remove cash when a customer is not
Ex. 7–4
As an internal auditor, you would probably disagree with the change in policy.
Pacific Bank has some normal business risk associated with default on bank
loans. One way to help minimize this is to carefully evaluate loan applications.
Large loans present greater risk in the event of default than do smaller loans.
Thus, it is reasonable to have more than one person involved in making the
decision to grant a large loan. In addition, loans should be granted on their
merits, not on the basis of favoritism or mere association with the bank president.
Allowing the bank president to have sole authority to grant large loans can lead
to the president granting loans to friends and business associates without the
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