Chapter 7 Inventories 107
GROUP LEARNING ACTIVITY — Internal Controls over Inventory
Transparency Master (TM) 7-1 presents a case of poor internal controls over inventory. Divide the class
into small groups. Ask your students to read the case, identify the control problems, and suggest how to
correct the inappropriate inventory procedures.
The City of Milford Parks and Recreation department operates three community swimming pools.
Each pool has a concession stand that sells candy. Each concession stand is staffed with two
workers.
To be eligible for volume discounts, the Parks and Recreation department orders the candy for all
three pools. Sandy Wells is responsible for ordering the concession stand goodies. Sandy uses a
locked closet down the hall from her office at the Parks and Recreation headquarters to store the
candy. She checks the closet periodically and, when supplies seem low, she orders more.
Whenever a concession stand needs to restock inventory, a worker goes to the Parks and
Recreation headquarters to get the needed candy. Because Sandy knows all of the concession
workers, she usually just hands the worker the key to the candy closet so the worker can get
whatever is needed. Sandy has attached a chart to the closet door to keep track of candy
withdrawals. On that chart, each worker records the number of boxes of candy that he or she is
taking and the pool to which it is going.
By the end of the summer, Sandy becomes worried that someone else has a key to the candy
closet. The candy seems to be disappearing more quickly than it did at the beginning of the
summer. For the last month or so, she hasn’t found time to compare the withdrawals on her chart
with candy purchases, but something just doesn’t seem right.
Possible response: Even though Sandy knows all the concession stand workers, just providing the key
and assuming everyone will adhere to the honor system is a bad idea. Temptation can cause the strongest-
willed individuals to succumb. The enticement to just take one leads to more and more; and before you
know it, someone who under normal circumstance would not consider stealing, does so when internal
controls to prevent them do not exist. The lack of knowledge of inventory balance adds to this problem.
If you don’t know what you have (or should have), you don’t know what is missing and how much. You
can only speculate. Proper procedures would compare inventory to sales to determine if all inventory is
actually being sold. The chart on the door is a start for tracking inventory, but allowing the concession
stand workers to record inventory withdrawals makes the record unreliable. Sandy should take the needed
inventory from the storeroom, record the withdrawal on the chart, and personally provide the inventory to
the concession stand workers. Knowing inventory at each location and comparing that with sales at each
location should provide additional assurance that all of the inventory is being used for the designated
purpose of sales to generate revenue for the parks and recreation department.
This objective also covers the procedures for taking a physical inventory. To stimulate interest in this
topic, ask your class for real-world examples of how a physical inventory is taken, using the Class
Discussion ideas that follow. As part of this discussion, be sure to remind students of the special attention
that must be devoted to merchandise in transit and on consignment to ensure that all valid inventory items
are counted.