236 Case 5.5 Phillips Petroleum Company
1. To illustrate difficult decisions that an auditor faces when responding to a situation in which his
or her actions may threaten the confidentiality of a client’s financial records.
2. To examine how forcing auditors to provide confidential client information to outside parties
Suggestions for Use
This case focuses on the client confidentiality rule and thus could be discussed in conjunction
with classroom coverage of that topic. The role of attorneys’ letters is also featured in this case.
Consequently, instructors may want to integrate this case with coverage of the “wrap-up” phase of an
Suggested Solutions to Case Questions
1. Clearly, given the potential repercussions of the decision he had to make, Grant almost certainly
deliberated long and hard over this matter and consulted extensively with colleagues and legal
counsel within his firm before making his decision. There are several exceptions to the client
confidentiality rule, one of which involves the subpoena of confidential client information. In such a
case, an auditor will not violate the client confidentiality rule if he or she turns over the information
that has been subpoenaed. Is it appropriate for auditors to refuse to turn over confidential client
2. When a partner or employee of a public accounting firm is subpoenaed to testify regarding a
client, that firm has an obligation to apprise the individual of his or her legal and professional
responsibilities. Why? Because the individual will be acting as a representative of the firm when he