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An asterisk (*) will appear to the right of an incorrect entry. The essay answer will not be graded.
Enter a zero in cells you would otherwise leave blank.
1.
Completion of the following table will be helpful in developing the reports for requirements 2 and 3 below.
Activity
Quality Activities Cost
Correcting errors identified by the election commission
Correcting jams
Correcting scan errors
Loading
Logging-in control codes (for later reconciliation)
Programming scanner
Rerunning job due to scan reading errors
Scanning
Verifying scan accuracy via reconciling totals
Verifying scanner accuracy with test run
Total
2.
Percent of
Quality Cost Activity Total
Classification Cost Quality Cost
Prevention
Appraisal
Internal failure
External failure
Not a cost of quality
Total
3.
Category Amount Percent
Value-added
Non-value-added
Total
4.
CITY OF CROSSVILLE
Cost of Quality Report
Cost Summary
CITY OF CROSSVILLE
Value-Added/Non-Value-Added Activity Analysis
$60,000
$10,000
$50,000
$40,000
$30,000
$20,000
Value-Added/
Cost of Quality
Classification
Non-Value-Added
Classification
Pareto Chart⎯Department Activities
$90,000
$80,000
$70,000
Exercise 27(12)-4A
Name:
Section:
Cells with non-gray backgrounds are protected and cannot be edited.
$0
0%
[Key code here]
Answers are entered in the cells with gray backgrounds.
Score:
Key Code:
Instructions
An asterisk (*) will appear to the right of an incorrect entry. The essay answer will not be graded.
Enter a zero in cells you would otherwise leave blank.
1.
Completion of the following table will be helpful in developing the reports for requirements 2 and 3 below.
Activity
Quality Activities Cost
Correcting errors identified by the election commission 84,000$
Correcting jams 66,000
2.
Percent of
Quality Cost Activity Total
Classification Cost Quality Cost
Prevention 9,000$ 3.0%
Appraisal 24,000 8.0%
Cost of Quality Report
Non-value-added
Cost of Quality
Classification
External failure
Internal failure
Cost Summary
Cells with non-gray backgrounds are protected and cannot be edited.
CITY OF CROSSVILLE
Instructions
Answers are entered in the cells with gray backgrounds.
Value-Added/
Non-Value-Added
Classification
Non-value-added
Pareto Chart⎯Department Activities
Exercise 27(12)-4A
Name:
Solution
Section:
ON
Key Code:
Score:
$90,000
$60,000
$80,000
$70,000
