CHAPTER 26 Cost Allocation and Activity-Based Costing
Prob. 26–5B (FIN MAN); Prob. 11–5B (MAN) (Concluded)
3.
The Supply
Warehouse Kosmo Co. Universe
Revenues $899,100 $899,100 $899,100
4. Kosmo Co. has low profitability, while the other two customers have acceptable
margins. This is because Kosmo Co. requires many customer services, sales
order processing, and advertising support activities. For example, Kosmo Co.
orders frequently in small order sizes, which increases the sales order processing
costs; it requests a large amount of service; and it requires extensive promotional
support. The company’s options include:
a. Drop Kosmo Co. This does not necessarily mean that all the costs can be
avoided. The costs will only be eliminated if the reduced activity translates
into lower spending. Thus, the company should evaluate the contribution
margin of this customer relationship before making this decision.
services. This is a good long-term solution.
SHRUTE INC.
Customer Profitability Report
For the Year Ended December 31
1