CHAPTER 24 Decentralized Operations
Prob. 24-2A
1.
West Central
Revenues $2,800,000 $4,480,000
Operating expenses 1,890,000 2,660,000
Income from operations before service
department allocations $ 910,000 $1,820,000
Supporting computations:
Service department allocation rates for the two service departments, Customer Support
and Legal, are determined as follows:
West Central Total
Service
Cost ÷ Output =
Customer contact rate…………
$560,000 ÷14,000 =$40 per contract
Legal billing rate…………………
627,200 ÷5,600 =$112 per hour
Note (A) East Division: $40 per contact × 2,100 contacts
West Division: $40 per contact × 3,920 contacts
Central Division: $40 per contact × 7,980 contacts
Note: The Shareholder Relations Department and general corporate officers’ salaries
are not controllable by division management and thus are not included in determining
division income from operations.
Conico Railroad Inc.
Divisional Income Statements
For the Quarter Ended December 31
East
East
$1,960,000
1,120,000
$ 840,000
Rate