CHAPTER 24 Differential Analysis and Product Pricing
Ex. 24–5 (FIN MAN); Ex. 9–5 (MAN)
Note to Instructors: Many students may be unfamiliar with the financial services
industry. This exercise provides an opportunity to introduce students to some
basic terms and concepts used within the industry.
a. The “Investor Services” segment serves the retail customer, you and me.
These are the brokerage, Internet, and mutual fund services used by individual
b. Variable costs in the “Investor Services” segment include:
2. Fees paid to exchanges for executing trades
4. Advertising
Fixed costs in the “Investor Services” segment include:
2. Depreciation on brokerage office equipment, such as computers and
computer networks
3. Property taxes on brokerage offices
c. Investor Institutional
Services Services
(in millions) (in millions)
Income from operations……………………………………… $ 865 $514
d. If one assumes that the fixed costs that serve institutional investors (computers,
servers, and facilities) would not be sold but would be used by the other sector,
24-13