An asterisk (*) will appear to the right of an incorrect entry. The essay answer will not be graded.
1.
East West Central
Revenues 870,000$ 1,032,000$ 1,872,000$
Operating expenses 563,300 618,240 1,166,940
Income from operations before service dept. charges 306,700$ 413,760$ 705,060$
Less service department charges:
Customer support 100,000$ 120,000$ 180,000$
Supporting schedules:
East West Central Total
Number of customer contacts 5,000 6,000 9,000 20,000
Number of hours billed 1,350 2,160 1,890 5,400
2.
Profit margin: Income from Profit
East Division $139,200 $870,000 16%
West Division $185,760 $1,032,000 18%
To: CEO
The method used to evaluate the performance of the divisions should be reevaluated. The present method
identifies the amount of income from operations per dollar of earned revenue. However, this company