CHAPTER 23 Performance Evaluation for Decentralized Operations
Prob. 23–2A (FIN MAN); Prob. 8–2A (MAN)
1.
West Central
Revenues $1,032,000 $1,872,000
Operating expenses 618,240 1,166,940
Income from operations before service
Supporting Schedule:
Service department charge rates for the two service departments, Customer Support
and Legal, are determined as follows:
West Central Total
Number of customer contacts… 6,000 9,000 20,000
Number of hours billed…………
2,160 1,890 5,400
Note (A) East Division: ($400,000 ÷ 20,000 contacts) × 5,000 contacts
West Division: ($400,000 ÷ 20,000 contacts) × 6,000 contacts
Note: The Shareholder Relations Department and general corporate officers’ salaries
TRAXONIA RAILROAD INC.
Divisional Income Statements
For the Quarter Ended December 31, 2016
East
East
$870,000
563,300
5,000
1,350
23-22