10. A controllable variance is the difference between (a) the total overhead cost actually
incurred in the period and (b) the total overhead cost that would have been budgeted at
11. A standard overhead rate is a measure computed and used in a standard cost system to
apply overhead costs to products. Before the period begins, budgeted total overhead
12. Flexible budget reports compare actual costs to budgeted costs, and reports differences
13. Before a period starts, the manager can prepare flexible budgets for the various types of
advertising. Then, she could estimate both the best and worst case scenarios for the
14. Apple schedules appointments with customers to service Apple computers and iPhones.
These service appointments require standard hours at standard rates to complete,
depending on the type of service. Apple can calculate the price (rate) and quantity
(efficiency) variances for these various services to maintain control over them.
15. The controllable variance should not be affected by achieving an actual operating level
different from the budgeted level. If the company operated at 75% of capacity, a
16. Positive features of standard cost systems include: Provides benchmarks to be used in
management by exception; motivates employees to work towards goals; standards are
useful in the budgeting process; and standard cost systems can isolate reasons for good
or bad performance. Negative features of standard cost systems include: Standards are
costly to develop and keep up-to-date; variances are not timely for adapting to rapidly