CHAPTER 22 Performance Evaluation Using Variances from Standard Costs
CP 22–5 (FIN MAN); CP 7–5 (MAN) (Continued)
IMPROVED MUNICIPAL SERVICES
Indicator Outcome Type Measured As
Cleanliness of streets Performance Responses to questions on the annual
citizen survey, objective resident ratings
Cleanliness of streets Efficiency Cost per mile of street swept
waste collection
Library usage Performance Circulation per capita
Citizen involvement (citywide Performance % of eligible voters registered;
and by neighborhood) % of registered voters voting
EDUCATION
Indicator Outcome Type Measured As
Student and school achievement Performance MCAS test scores
Graduation rate Performance Percent graduating
22-68